I have downloaded the latest package on this page and am being told after clicking on the HelpCenter link up on the nav bar, that this is beta 5. Same thing for the help page. However, it says beta 6 in products management, so I think I have the latest? I'm running the final release of vB 3.7 and I am not seeing anywhere to manage this system other than a few options in the usergroups and the main settings under vBoptions. I heard there should be a new section on the side panel in admincp... I don't see it. Paul, help me out here? Thanks

The lite' version is not going to receive any more major features. We hope to move it to the release candidate stage, where only trivia bugs will be made.

Vinny445, that was missed off. We forgot to update the version number. Be assured that you are running the latest version. Will be fixed for next release ;)

Any idea why I don't have any options in the side panel of the admincp though? I can't add any departments of view statistics.

EDIT: It was collapsed, lol. I see it!

I came across the same and thought it was an error.

I forgot to adjust permissions for each usergroup.

See if that's the same issue in your case.

When do you plan on releasing the pro version?

I am going to throw this out there once and leave it at that. I have purchased a number of mods now. Each one of them has been a nightmare of beta hell. I don't relish a continuance of debugging for someone after forking over a chunk of money. Mind you I really think it is worth paying someone for the enormous amount of time they put into the coding efforts on these projects but only if they are finialized and the rest is simple upgrades. That has not been the case with anything I have seen yet. It has been a bugApalooza farm that is never ending that is creature feature requsted one after another that causes it thus sending the mod into an over work load of horror.

I like this mod a lot is the reason for all the concerns.

With that said how much do you project the full version to be and with what features that aren't already in it and with what guarantees. I have two paid mods that the support sites don't exist now.

Not every organization is the same. There will be a lot of new features for the paid version. We will be supporting all products we release.

This is automatically set by whoever creates the ticket. For example if you were registered as Virtualshiner and created a ticket, it would be your username that appeared. If it was me PaulSonny would appear.

At the moment i'm not sure, I will look into it and get back to you.

The Beta 5 issue has been identified and has been sorted for the next release.
With regards to the navigation, i'm not sure. I will check this out and get back to you.
Posting in multiple forums is going to be a paid feature. The Lite version only allows you to create tickets in one forum. Sorry for any inconvience.

Replies to a ticket should automatically insert into the thread. There is already a thread prefix which is the department title. I will look into allowing multiple thread prefixes in the admincp for the paid version. Sensitive Data issue has been mentioned previously and is going to be a paid feature.

A definite date has not yet been set. We aiming for 2 weeks, but please...please do not take this as gospel.

I completely understand what you mean, as I myself have been in the same situation with regards to purchasing mods and then the original site disappear.

At this stage, I think myself and Jase have shown that we are dedicated to this project, if you disagree then please let us know what more we can do and we'll try our best. We have been fixing bugs quickly and promptly and supporting this modification. Almost all the bugs that have been brought to our attention have been fixed.

At this stage we can not project the cost nor the features of the pro version.

Thanks, Paul.

For some reason the navigation bar only has the option to view tickets. There is no way to submit a new ticket etc. Have I done something wrong?

Curious what will be the price of the Pro version?