I am unable to replicate this issue @ your forum, sorry :(


Fillip

there is an issue with the member milestones, sometimes a milestone is repeated a lot of times in a row

X is user 10,000
Y is user 10,000
Z is user 10,000
...and so on

*edit : just a guess, but might be due to multiple users registering while previous users have not yet confirmed their email

That is exactly it, yeah. At the moment, it excludes users from user groups 3 and 4 when counting members. So if you delete old, inactive members and/or move them into one of those groups regularly, then this will throw off vBShout's counter.


Fillip

vBSHOUT not loading 30-50 % of the time when refreshing page
My web techs are a bit stumped by this as well, can anyone give them any suggestions concerning my shoutbox?

Thanks to all in advance

Hi there,

Without a reliable way of replicating the issue, there's very little I can do, sorry :(


Fillip

The most reliable way of replicating the issue is to refresh the screen yourself on my website and you'll see the shoutbox says "loading" 3-5 times out of 10!

Let me know if you would like the login details:)

Sorry, when I said reliable way of replicating the issue, I meant 100% of the time.

I'm assuming your techs have already inspected PHP's error log, as well as Apache's error log, and verified there are no entries from their IP addresses related to vBShout?

Fillip

I can't install it. The 'class_install.php' is not located in the Zip File. I saw someone else had the same problem and you told them to unzip it using WinRAR. I have winrar and I tried re-downloading it.

Hi, I can not install it. Please see the post above this one ^

Thanks, fantastic!