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-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Tom_S 05-02-2008 03:47 PM

Quote:

Originally Posted by IR15H (Post 1505461)
If you're talking about the "ABC1" Ticket ID on helpcenter home, then the colour is defined by your style's CSS. ADMIN CP > Styles & Templates > Style Manager > Main CSS > Body > Normal Links CSS/Visited Links CSS > Font Color.


EDIT: If you're talking about on an actual ticket, where it says Ticket ID: ABC1 then; ADMIN CP > Styles & Templates > Style Manager > Main CSS > Small Font > Font Color.

Yes..the ABC1

PaulSonny 05-02-2008 04:36 PM

Quote:

Originally Posted by Namaless (Post 1505776)
Is possible to use cache template??

Currently only 1 template is cached. I will cache the rest for the next release.

Thanks, Paul.

Virtualshiner 05-02-2008 11:29 PM

I was wondering, how do you set who post the thread when someone makes a support ticket?

dancue 05-02-2008 11:37 PM

What text could I insert under HelpCenter Main Settings for the Automatic Template edit if I wanted to include this within the quicklinks?

dancue 05-03-2008 12:26 AM

1 - When I go to helpcenter statistics it says its beta 5.

2 - Can I make the width of the navigation wider?

3 - When managing departments there is not a field for inserting a forumid. I would prefer to have it there rather than in the main settings.

I am using vb version 3.7.0 Gold
This is a fresh install done about an hour ago.

Suggestions:
1 - Replies made to the ticket should also post on the thread posted within the forum specified.
2 - A thread prefix should be created with the thread automatically. Should say Open/Closed or Open/Solved.
3 - An area for sensitive data should be submitted. When posted by the user this data should only be seen by the admin. This is very important. Some sites have online stores where issues with payment could arise...requiring credit card info. Many other examples too.

Hostboard 05-03-2008 12:40 AM

Footer credit reads beta 5 even when you have beta 6 installed.

Jase2 05-03-2008 11:36 AM

Yes, sorry - seems that we forgot to update that. It will be fixed for next release.

dancue 05-03-2008 02:02 PM

Jase,
Will you consider the suggestions I made in my post earlier?

Also, How do I make the width of the navigation wider?

John3971 05-03-2008 02:13 PM

Quote:

Originally Posted by dancue (Post 1506870)
Jase,
Will you consider the suggestions I made in my post earlier?

Also, How do I make the width of the navigation wider?

to make it wider edit the template named HCENTER_SHELL

dancue 05-03-2008 02:43 PM

I took a look at it and it says width=100%.

I don't see where I need to adjust it. I'd like to make it the same width as the navigation on usercp.

It's not a big deal, but I'd appreciate anyone's help with it.


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