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-   vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)
-   -   vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

Xplorer4x4 01-08-2006 10:19 PM

Quote:

Originally Posted by tomshawk
Bitfield support

download this
https://vborg.vbsupport.ru/showpost....&postcount=215

and upload it to your includes\xml folder, then refresh the admincp

Works like a champ

Thanks

TeaTree 01-17-2006 01:01 PM

Okay I may sound totally stupid but how do I set permissions for it? As the options in cpanel only have four options and when I got to the forum and click on Add category it does you dont have permission to add a category :surprised:

Kmaster 01-18-2006 03:48 AM

Quote:

Originally Posted by mtha
Small bug:

When UPDATE a ticket, if both "Close/Open ticket" AND "Assignment" AND Category are checked, only one of them work.

I'd remove the standard_redirect in the following sections:
if ($vbulletin->GPC['closeticket'])
if ($vbulletin->GPC['openticket'])
if ($vbulletin->GPC['assignedtechid'] != $ticket['assignedtechid'])

// $_REQUEST['do'] = 'newreply';
$vbulletin->url = 'vBSupport.php?' . $vbulletin->session->vars['sessionurl_q'] . 'do=showticket&ticketid=' . $vbulletin->GPC['ticketid'];
eval(print_standard_redirect('support_rebuilt_info '));

Also, the $_REQUEST['do'] = 'newreply'; need to be replaces by

PHP Code:

//    $_REQUEST['do'] = 'newreply';
$vbulletin->url 'vBSupport.php?' $vbulletin->session->vars['sessionurl_q'] . 'do=showticket&ticketid=' $vbulletin->GPC['ticketid'];
    eval(
print_standard_redirect('support_rebuilt_info')); 

otherwise, there'll be alot of templates not cached.


Also, Close/Open and Delete ticket can not be check both at the same time. if you delete ticket, close and open mean nothing, so, you may just want to make it Radio or dropdown instead of checkboxes



In tickets list, only those who have permission to delete ticket can see the delete selected ticket options
Should have additional options to open/close tickets there, for those who has permission to mass close/open tickets.


I hope mtha can show a way how to make "In tickets list, only those who have permission to delete ticket can see the delete selected ticket options"

Thanks in advacne

Kmaster 01-19-2006 05:35 AM

Quote:

Originally Posted by cd1986
Using vB 3.50 and the latest version (v1.0) of the mod, i get the following message everytime anyone tries to post an attachment:

"Invalid Post specified. If you followed a valid link, please notify the administrator"

I also have the PM attachments hack installed, where i changed $_pmt = 1 to a particular locked thread on the forum, so attachments could be sent. Can i do the same here, and if so where do i find the correct bit of code?

EDIT: nevermind, just edited a threadid to 1 in mysql db to get around it :)

It seem I got same prolbem like you, can you share how get this solve?

ndahiya 01-20-2006 09:31 PM

Wonder if this can be extended to process Emails as well ? (eg: email based support questions to a pre-specified email address)...

TIA.

CMX_CMGSCCC 01-22-2006 06:04 AM

I'm not sure how to set it up to receive emails as replies to the tickets, if some Advanced Coders have some ideas on how to do it, maybe it could be done.

Also, I'm looking into replacing the insert private message script with the Data Manager version.

As far as that bug in the attachments, I'm unable to replicate it, so I cant figure out what is causing that bug.

-CMX

LiQuid ArroW 01-22-2006 09:35 AM

Great job, finally working properly for me ;).

Kmaster 01-22-2006 10:21 AM

thanks for updated.
is it possible add an feature for doing quick post reply at same time also closed the ticket by doing only one click, save my time come back again update ticket options.

ndahiya 01-22-2006 12:01 PM

Quote:

Originally Posted by CMX_CMGSCCC
I'm not sure how to set it up to receive emails as replies to the tickets, if some Advanced Coders have some ideas on how to do it, maybe it could be done.

-CMX


This hack (for an older version for vb) could process emails. maybe this can give you some idea ??

https://vborg.vbsupport.ru/showthread.php?t=77155

akanevsky 01-22-2006 12:37 PM

Very nice hack, installed.


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