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-   -   vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

Hostboard 12-29-2005 11:26 AM

Have you read post #215 of this thread? This does work under 3.5.2 as long as you make the noted change in that post.

lanc3lot 12-29-2005 12:43 PM

I have an error, that as i searched this thread, occured in many ppl but there was no solution till now (strange).

What i get when i hit vbsupport.php is:

Code:

Database error in vBulletin 3.5.0:

Invalid SQL:

                SELECT ticket.*, user.username AS assignedtechusername
                , icon.title AS icontitle, icon.iconpath
                FROM vb3new_ticket AS ticket
                LEFT JOIN vb3new_user AS user ON (user.userid = ticket.assignedtechid)
                LEFT JOIN vb3new_icon AS icon ON(icon.iconid = ticket.iconid)
                WHERE ticket.postuserid = 597 AND open = 1
                ORDER BY ticket.replydateline DESC
                LIMIT 0, 20;

MySQL Error  : Unknown column 'ticket.assignedtechid' in 'on clause'
Error Number : 1054
Date        : Thursday, December 29th 2005 @ 04:37:11 PM
Script      : http://www.gamers.gr/forums/vbsupport.php
Referrer    :
IP Address  : 62.1.106.241
Username    : lancelot
Classname    : vb_database

Can anyone help of what to do?

divided_by_fear 12-29-2005 02:14 PM

Quote:

Originally Posted by Hostboard
Have you read post #215 of this thread? This does work under 3.5.2 as long as you make the noted change in that post.


what does post 215 have to do with cached templates? i have it working... i made the change i read before i post... i was wondering if they plan on cacheing it.... or if someone has already....

obsidian 01-02-2006 04:39 AM

I am not seeing the issue with uncached templates on mine. I just installed on 3.52 with no issues after making the bitfield_support.xml change listed on the previous page.

I did have to edit the category the category name after creating it because it takes the userid instead of the name I put in.

Great hack though. Perfect for use during an upgrade.

lanc3lot 01-03-2006 08:45 AM

Apparently, there is no fix for my prob yet, :(

Snake 01-03-2006 12:07 PM

What a hack!

Thanks.

FD929 01-03-2006 04:06 PM

Quote:

Originally Posted by lanc3lot
I have an error, that as i searched this thread, occured in many ppl but there was no solution till now (strange).

What i get when i hit vbsupport.php is:

1 - Do you have access to phpmyadmin? If so, verify that the tables ticket, ticketcategory, and ticketreply exist.

lanc3lot 01-03-2006 05:35 PM

Hello again, yes the tables u mentioned, exist.

Any more hints?:D

lanc3lot 01-03-2006 06:00 PM

Hm, uninstalled and installed again and it fixed:)

Strangeeeeeeeeeeee

Anyway, thnx:)

Julie 01-03-2006 08:56 PM

When you set the usergroup permissions, it would be great if it overwrote the ones in the AdminCP. I've made a test category, and allowed almost all usergroups in it, and Admins as tech groups. But when I try to log in as a Full Member (which should have access according to vbsupport.php, categories, permissions there), it says I'm not authorized.

It would be good if the permissions you set up on vbsupport.php overpowered the ones on the AdminCP.

Other than that, *installed* :)


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