i have not any problem with this hack - you did all steps exactly like in the install instructions ?!

Full polish translation for microSUPPORT

I followed all the steps as per the instructions. It is refreshing to know somebody has had the same problem though.

I am thinking of dumping Kayako. Any want to import the kbase to vbulleting? It would be in xml format.

Thanks

Great modification, but I am having some problems. Once on the main page of microSUPPORT, all I can see is this:

http://img153.imageshack.us/img153/6064/capturejk.png

Cannot create tickets, view open ones, nothing. I have installed various times aswell, done the usergroup permissions correctly and configured the general settings.

After installing the addon, the Average Responce Time shows an indicated value of -351908 Hours : 15 Minutes.
Has anybody the same problem or a solution for fixing it?

Same problem here. I mentioned it, but I've never seen a response about it or a fix.

Also I noticed no one has noticed that "Responce" is spelled wrong "Response"

Had this problem too. Strange negative response time. Even after some upgrades.

Finaly I deleted all (test) tickets and created a new ticket from scratch, now it shows normal positive response timing again.

Oeps, just checked again my response time, again a negative response time. Sorry for the confusion. Problem still exists. Hope microHellas can solve this.