and with vb4 ???

Not working on 3.8.5.

Help?

what about vb4?

Hoping someone could upgrade this to vb4 :(

I hope too.... this is an amazing mod...

For those looking for a helpdesk mod for V4, take a look here: https://vborg.vbsupport.ru/showthread.php?t=230112

^ I found this a little bit friendly than microsupport.

microsupport default page is a FAQ which I don't need while this one the default page will view your open and close tickets.

And also, if microsupport author reply to this: https://vborg.vbsupport.ru/showpost....&postcount=304 I might consider using it.

This is working fine for me on 3.8.6 except for when I allow unregistered to create tickets....then unregistered can see and reply to all tickets :(

That's a shame as it would be useful to allow unregistered to open a ticket if they have a problem registering etc.....but at least it so far seems to work fine for all other usergroups (tested lol)

Aw, that sucks. How about disabling unregistered users from posting tickets and just forwarding them to the contact form? :rolleyes:

Working on 3.8.6.

not workin on vb4 just tested it installed success full but no shows up on menu or even if u go example.com/helpcenter.php lots of errors come up

Warning: require_once() [function.require-once]: Unable to access ./includes/functions_wysiwyg.php in [path]/helpcenter.php on line 61

Warning: require_once(./includes/functions_wysiwyg.php) [function.require-once]: failed to open stream: No such file or directory in [path]/helpcenter.php on line 61

Fatal error: require_once() [function.require]: Failed opening required './includes/functions_wysiwyg.php' (include_path='.:/usr/local/lib/php') in /home/username/domains/domain.com/public_html/helpcenter.php on line 61

When somebody creates a new ticket, please, make this mod alow to send notification to some userID's. It will be so useful!

Uninstalled until it has some kind of security.

Yes, its a major issue. Any user can read any support ticket.