vb.org Archive - HelpDesk v1.63

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- vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)

- - HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

WhSox21

03-06-2005 05:21 PM

Quote:

Originally Posted by Bolas

I got the same database error with a CLEAN installation of 1.52 while running helpdesk.php.
my vb version is 3.06

Code:

Invalid SQL: INSERT INTO domain_com_-_forums.ticketdeleted SELECT * FROM domain_com_-_forums.ticket WHERE ticketid = 3

mysql error: You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near '-_forums.ticketdeleted SELECT * FROM domain_com_-_forums.



mysql error number: 1064

MySQL 3.23.58

Did you try uploading this file attached to this post:
https://vborg.vbsupport.ru/showpost....&postcount=194

computer1

03-06-2005 05:50 PM

I get this database eror when I install everything nowe
on vb.3.0.7
Database error in vBulletin 3.0.7:

Invalid SQL: SELECT ticketid, title, postusername, dateline, lastposter, lastupdate, department FROM ticket AS ticket JOIN ticketdepartment AS ticketdepartment ON (ticketdepartment.departmentid = ticket.departmentid) WHERE open = 1 AND postuserid = 1
mysql error: You have an error in your SQL syntax near 'ON (ticketdepartment.departmentid = ticket.departmentid) WHERE open = 1 AND post' at line 1

mysql error number: 1064

Date: Sunday 06th of March 2005 08:49:34 PM
Script: http://forum.tanakawebb.com/helpdesk.php
Referer: http://forum.tanakawebb.com/

and where shld I change this????
Add a department. (www.yoursite.com/helpdesk.php?do=departments)

WhSox21

03-06-2005 05:55 PM

Quote:

Originally Posted by computer1

Start reading the past posts. I'm trying to get someone that has this problem run the script I attached in one of the past posts. Then if it works I'll update the hack.

MissKalunji

03-06-2005 05:59 PM

Quote:

Originally Posted by WhSox21

Just about any administer link will give you the error. I believe it's a problem with the syntax I used, it doesn't support the older versions of MySQL. I've changed it to do exactly how vBulletin does so it should work.

administrater in helpdesk? i guess they probably updated mysql caz i dont get n e error

Bolas

03-06-2005 06:15 PM

Quote:

Originally Posted by WhSox21

Did you try uploading this file attached to this post:
https://vborg.vbsupport.ru/showpost....&postcount=194

I'm very afraid.
You're right, I didn't read your post with attachment.
I upload it and now it works fine.

A very great work, thanx, again! ;)

WhSox21

03-06-2005 06:17 PM

Quote:

Originally Posted by Bolas

I'm very afraid.
You're right, I didn't read your post with attachment.
I upload it and now it works fine.

A very great work, thanx, again! ;)

Ok so delete problem is fixed... Now let's see about this other select problem.

LOTR	03-06-2005 06:38 PM

Quote:

Originally Posted by WhSox21

This will be fixed in the next version once I sort out all the other bugs.

Thanks, do hope you can update when this issue is fix WhSox21. Appreciate your work ;)

WhSox21

03-06-2005 06:46 PM

Quote:

Originally Posted by LOTR

Thanks, do hope you can update when this issue is fix WhSox21. Appreciate your work ;)

I'm just waiting for someone to confirm if the file I attached earlier works or not?

ChrisBaktis

03-06-2005 07:08 PM

I uploaded the new helpdesk.php file and all seems good now - I tried all the links and looks like everything is ok now. Great hack!

clearchannel

03-06-2005 07:15 PM

Quote:

Originally Posted by WhSox21

Start reading the past posts. I'm trying to get someone that has this problem run the script I attached in one of the past posts. Then if it works I'll update the hack.

I uploaded the new helpdesk script you recently posted, I no longer get the database error.

Keep up the great work, your gonna nail this one, I have no doubt.

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