all steps done as described and i got the following :

I have access from the User settings : check
I can create canned replies : check
Other enabled users can see the drop down menu and the share replies : check

The problem is that when i choose the canned reply from the drop down menu , it doesn't show in the "quick reply" box , i.e : no text whatsoever is copied in the box.

Is there a solution ?

n.B : i am running VB 4.1.9

I have the same issue. Updated to vb4.19, can select a canned reply but nothing appears in the full editor. Followed the instructions for the 4.15 canned replies that someone posted to no avail.

Help!

As above, working fine on 4.1.9.
Many thanks

Confirmed :)

Please tell me the specifics of what you used. I had a working version prior to my upgrade from 4.1.7 to 4.1.9. I followed this thread and verified I am using the proper xml product, after uninstalling and re-installing as the instructions specified here. https://vborg.vbsupport.ru/showpost....&postcount=187

Did you have a working version installed prior to 4.1.9? Trying to figure out what i may be missing.

Again, I can select the canned reply, but nothing appears in the message box.

Thank you

Cannedreplies 4.1.5 works on 4.1.9 with no problems so far.. Great idea!!

I used this version:
https://vborg.vbsupport.ru/showpost....&postcount=187

One problem...I had to disable this mod as it conflicts with the extra threadfields mod. Once the canned replies mod is installed, none of the extra threadfields show up when posting. :(

I'm sure I'm missing something - maybe someone can point it out for me.

I've uploaded files: cannedreplies.php to root.
bitfield_cannedreplies2008.xml to includes/xml
cannedreplies.js to clientscript
product-cannedreplies_v4.xml Imported Allow Overwrite "YES" (admincp -> Plugin System -> Manage Products -> [Add/Import Product])

Canned Reply Permissions does not appear anywhere in the admincp.
I also get this message trying to access via URL:

James Shadle, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

I'm the top level Admin(not the smartest, just the most permissions). VB4.1.9

Version vb_cannedreplies_v4.1.5.zip

Thanks,
James

It all seemed very good, but I couldn't get it to work on 1.4.8. Uninstalled.