you have not installed the file that it is asking for

installed

I did as asked. Uploaded the spam o matic folder to forum root, and the xml file to the plugins manager. Am i missing something?

you have 3 files one goes to the
admincp folder glowhostspamomatic.php the next one goes into the
includes folder functions_ghsom.php and the last one goes into
incudes/xml cpnav_glowhostspamomatic.xml
then go to admincp/Plugins & Products/Manage Products scroll down and click Add/Import Product and upload the product-glowhostspamomatic.xml

Sorry, might have to spell it out for me even more.

Instructions given in note document:


2.2. Upload content of the upload folder into you forum root folder


2.3. Import product-glowhostspamomatic.xml into products (Located
at
AdminCP -> Plugin System -> Manage Products -> Add/Import Product)

That's the only 'installation' instructions of which I did both. Then what next?

What part do you not understand from my above post. I can talk to you on skype if you need help

All of it? The reason I say that is because I followed the post instructions. My questions if.. since I did those two things in the instructions. The issue is WHAT do I do next, after I've done what I did.

pm sent

I see request after request after request of a whitelist option. Any news on that front? No one has a solution. I have to stop using the plugin (even though it's AWESOME) because I'm getting far to many normal people that can't register due to being listed as spammers, and they aren't.

I found that disabling the username check but keeping the IP and email check enabled has fixed the issue of banning genuine users while keeping all the spammers and bots at bay. Have you tried this setting yet?