Just checking in to see if this is still in the list for things to be fixed? It's still doing it on my forum :( Appreciate the mod, thanks for keeping the free version updated :)

Hello,

Hello,

I don't hear the sound of the chatbox

When I send a private discution I have : [MP à %1$s]

It's working perfectly in 6.0.8 :)

You need to revert that phrase, it's no longer the valid syntax.

If you are having problems with sound, please follow this check-list:


1) Did you select a sound to be played in the Instance Manager?
AdminCP -> DBTech - vBShout -> Instance Management -> [Edit] -> Shout Sound / Invite Sound / PM Sound

2) Are sounds turned on?
AdminCP -> DBTech - vBShout -> Settings -> Enable Sounds

3) !!!Pro Only!!! Are sounds turned on in the UserCP?
UserCP -> Shoutbox -> Shoutbox Settings -> Shout Sounds / Invite Sounds / PM Sounds

4) Is the QuickTime browser plugin installed? -Not needed for HTML sounds-
QuickTime Plugin- Please note that you need to restart your browser after installing the plugin.

5) Does it work in other browsers?
If you only have one browser on your computer (Internet Explorer) you should try out Firefox.

6) Is the following text present in the source of the page: <embed or <audio?
Right click -> View Source -> Ctrl+F -> <embed
Right click -> View Source -> Ctrl+F -> <audio
If this is not found, and all the above steps are completed, then you may have an out of date template. Please revert any customisations to dbtech_vbshout_shoutbox


If none of the above steps fix it for you, then it's a browser issue that we are unfortunately unable to assist with.


Fillip

ahhh! thanks! I had to completely uninstall and remove older files, but it works now.

For some reason when i enable the shoutbox, it loads my site for about 3 seconds and then goes straight to a white blank page, anyone know what could be going on? Im running 4.2

Im very interested in purchasing the pro version, i wanna make sure this isnt a major problem i have first tho.

Does the URL bar change when it loads the white page?

Can you PM me with an account so I can see this in action?

Fillip

Just sent u the info, thank you for the fast reply.

Here is what I found in error console. Nothing more, nothing less.

Hello,

Thank you for v.6.0.8

I'm having a problem with the shoutbox updating itself I guess you could say. Whenver there is a new post instead of the shoutbox scrolling down by itself it will stay in place either all the way at the top of the shoutbox or about 10 posts above. We then have to scroll down to see it but then it automatically goes back to about 10 shouts above. This just started happening about 12 hours ago and has been working perfectly for over a month now.

Any suggestions? Is it a bad code or should I uninstall/reinstall?