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-   vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)
-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Jase2 04-22-2008 07:58 AM

Quote:

Originally Posted by ZomgStuff (Post 1496152)
Are the majority of the bugs worked out? Is it safe on a live site?

Most bugs have been fixed. Although there are still one or two things we need to do, as well as to fix a few bugs. I don't recommend having this installed on a production site; you can if you want, but we cannot be held responsible for problems that may arise. I suggest you wait for a 'stable', gold release, or at the very least a release candidate.

PaulSonny 04-22-2008 08:37 AM

Sorry about not replying sooner guys, I have had some problems with my ISP.

DSSCrazy, can you please confirm you are running vBulletin 3.7? Just the install code for HelpCenter relies on a fieldname only available in 3.7.

If you are running 3.7, then can you please confirm that before you import the product, you have already uninstalled the previous installation, and have not just overwritten the product, if you are still having trouble after this, send me a PM with your msn address and I will try my best to help.

As it says in the original post, for Beta 4 to function properly, you have to uninstall any previous versions and re-install Beta 4, almost like a new installation.

Macc & Superdave, I would recommend upgrading to the latest version. The seperate files I created for you both were to just confirm it worked before I went ahead and edited the original code. After you confirmed it work I went ahead and updated the original code and fixed/added one or two extra things so I would recommend upgrading.

With regards to the notification system via the Admin CP, that is still yet to be implemented, working on it in the next release. I originally planned to put it in sooner but time got away from me.

With regards to the paid version, features, prices and such things nothing has been decided, once information is available, I shall let you know.

Thanks everyone for your kind comments and supporting this product, Paul.

regitbull 04-22-2008 04:26 PM

Im getting this error to and it seems like ZomgStuff said the mod diddint add a table and that makes the error.

I think thoose 2 querys are the problem of the error:
$db->query_write("ALTER TABLE `" . TABLE_PREFIX . "usergroup` ADD `ugphelpcenter` INT( 10 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `socialgrouppermissions`");
and
$db->query_write("ALTER TABLE `" . TABLE_PREFIX . "usergroup` DROP `ugphelpcenter`");

I cant find that ugphelpcenter in my usergroup table so i think thats the problem.
And if you check the error log then it says this:
MySQL Error : Unknown column 'ugphelpcenter' in 'field list'


So i think thats the whole problem.
Well i dont know much about mysql so could you guys post the manual query commands so we can manual add thoose querys because i dont know how to run thoose querys :)

Thanks and i hope this will fix the problem for me,DssCrazy and any others who get or will get this error.


Edit:
Ok i fixt the problem my self and i think it will help you to DssCrazy.
Go to phpmyadmin and run this query:
ALTER TABLE `usergroup` ADD `ugphelpcenter` INT( 10 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `forumpermissions`

Now try to update the usergoups in the vbulletin admin panel again.
If its right then it will just update the info now without showing a error :)

DssCrazy 04-23-2008 02:18 AM

Quote:

Originally Posted by PaulSonny (Post 1496403)
Sorry about not replying sooner guys, I have had some problems with my ISP.

DSSCrazy, can you please confirm you are running vBulletin 3.7? Just the install code for HelpCenter relies on a fieldname only available in 3.7.

If you are running 3.7, then can you please confirm that before you import the product, you have already uninstalled the previous installation, and have not just overwritten the product, if you are still having trouble after this, send me a PM with your msn address and I will try my best to help.

As it says in the original post, for Beta 4 to function properly, you have to uninstall any previous versions and re-install Beta 4, almost like a new installation.

Macc & Superdave, I would recommend upgrading to the latest version. The seperate files I created for you both were to just confirm it worked before I went ahead and edited the original code. After you confirmed it work I went ahead and updated the original code and fixed/added one or two extra things so I would recommend upgrading.

With regards to the notification system via the Admin CP, that is still yet to be implemented, working on it in the next release. I originally planned to put it in sooner but time got away from me.

With regards to the paid version, features, prices and such things nothing has been decided, once information is available, I shall let you know.

Thanks everyone for your kind comments and supporting this product, Paul.

I am doing all things right. here is what i am doing.

1 uploaded all files to ftp
2 installed xml did not overwright.
Running 3.6.8

Tom_S 04-23-2008 08:25 AM

Installed. Very nice but it has a lot of rough edges in it yet though.

John3971 04-23-2008 08:38 AM

Quote:

Originally Posted by DssCrazy (Post 1496980)
I am doing all things right. here is what i am doing.

1 uploaded all files to ftp
2 installed xml did not overwright.
Running 3.6.8

Well like PaulSonny said you must use 3.7 to have this work like it should because this mod is made for vB 3.7

regitbull 04-23-2008 01:45 PM

Quote:

Originally Posted by John3971 (Post 1497104)
Well like PaulSonny said you must use 3.7 to have this work like it should because this mod is made for vB 3.7

Like i said in my other post i got the same error as him and im also running 3.6.8 level 2.
I run the query i posted and everything worked fine after that.

So its running perfect on a 3.6.8 level 2 forum.

Jase2 04-23-2008 02:06 PM

As Paul has already mentioned too you, the code relies on a fieldname that is only available in 3.7. This is in the 3.7 forum, so unless you're running 3.7 -- you shouldn't be using this.

PaulSonny 04-23-2008 05:54 PM

I have realised how to make this work on vBulletin 3.6 and will release it once I have a stable internet connection in the 3.6 mod forum.

Thanks, Paul.

DssCrazy 04-23-2008 06:08 PM

Quote:

Originally Posted by PaulSonny (Post 1497472)
I have realised how to make this work on vBulletin 3.6 and will release it once I have a stable internet connection in the 3.6 mod forum.

Thanks, Paul.

Ok cool.

Thanks so much


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