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-   vB4 General Discussions (https://vborg.vbsupport.ru/forumdisplay.php?f=251)
-   -   SSL subscription issue (https://vborg.vbsupport.ru/showthread.php?t=316433)

ozzy47 01-06-2015 10:02 PM

Quote:

Originally Posted by angemon (Post 2530825)
ok I'm contacting the hosting support , but let say I've checked the logs and found what you told me , so what is the solution for that !? so we can try it ?

It is all going to depend on the log entries, I can not give a blanket statement, nor list every single possibility. :)

angemon 01-07-2015 12:58 PM

Quote:

Originally Posted by ozzy47 (Post 2530832)
It is all going to depend on the log entries, I can not give a blanket statement, nor list every single possibility. :)

I've pmed you the Last 70 lines of a2s.in.access.log a2s.in.error.log

--------------- Added [DATE]1420651084[/DATE] at [TIME]1420651084[/TIME] ---------------

Quote:

Originally Posted by thetechgenius (Post 2530772)
Are you using CloudFlare Free SSL, or do you actually have a Paid SSL Certificate? I pay yearly for a Comodo Wildcard SSL certificate, and my vB forum works perfectly fine with cloudflare and SSL.

I've a paid SSL Certificate , and me too I pay yearly for a Comodo SSL certificate.

--------------- Added [DATE]1420657916[/DATE] at [TIME]1420657916[/TIME] ---------------

Quote:

Originally Posted by ozzy47 (Post 2530832)
It is all going to depend on the log entries, I can not give a blanket statement, nor list every single possibility. :)

have you got my pms , because I've been waiting for you reply the whole day :(

--------------- Added [DATE]1420665572[/DATE] at [TIME]1420665572[/TIME] ---------------

@ozzy47 seems to be busy , anyone else can help me here ? I can pm you my server logs if that will help

ozzy47 01-07-2015 08:59 PM

Quote:

Originally Posted by angemon (Post 2530982)
have you got my pms , because I've been waiting for you reply the whole day :(

--------------- Added 07 Jan 2015 at 15:19 ---------------

@ozzy47 seems to be busy , anyone else can help me here ? I can pm you my server logs if that will help

Umm,
First off, it has not been the whole day. It has been 6 hours since you PM'd me.

Secondly, I did not ask you to send me a PM, you should post the logs in the thread so all users can help.

Third, I have a full time job and help people out here in my spare time, I do not get paid to provide support, nor did you pay for support.

Fourth, when you are asking for free help, a little patience is needed, as this site is ran by volunteers, that do this in their spare time.

Now with that out of the way, I am going out for a bit, and I can take a look at the logs when I get a chance. :)

kh99 01-07-2015 09:01 PM

Quote:

Originally Posted by angemon (Post 2530982)
@ozzy47 seems to be busy , anyone else can help me here ? I can pm you my server logs if that will help

You can PM me the logs if you want, I'd be interested in looking at them.

ozzy47 01-07-2015 09:31 PM

Looking over what you PM'd me, I see no attempts of PayPay in the access logs, or error logs.

I would ask your host what the issue is, as PayPal can find your site under HTTP, but not HTTPS

angemon 01-07-2015 11:18 PM

Quote:

Originally Posted by ozzy47 (Post 2531088)
Umm,
First off, it has not been the whole day. It has been 6 hours since you PM'd me.

Secondly, I did not ask you to send me a PM, you should post the logs in the thread so all users can help.

Third, I have a full time job and help people out here in my spare time, I do not get paid to provide support, nor did you pay for support.

Fourth, when you are asking for free help, a little patience is needed, as this site is ran by volunteers, that do this in their spare time.

Now with that out of the way, I am going out for a bit, and I can take a look at the logs when I get a chance. :)

sorry for bothering you , I've just seen that you're online at the time that I was waiting for you , you could simply tell me that you're busy and I can pm the logs for someone else , since I can't post the logs publicly due to security , I may get DDoss attacks easily since the website IP is shown in the logs

ozzy47 01-07-2015 11:21 PM

Not a problem. I looked them over and said this in another post.

Quote:

Originally Posted by ozzy47 (Post 2531093)
Looking over what you PM'd me, I see no attempts of PayPay in the access logs, or error logs.

I would ask your host what the issue is, as PayPal can find your site under HTTP, but not HTTPS


angemon 01-07-2015 11:23 PM

Quote:

Originally Posted by ozzy47 (Post 2531093)
Looking over what you PM'd me, I see no attempts of PayPay in the access logs, or error logs.

I would ask your host what the issue is, as PayPal can find your site under HTTP, but not HTTPS

if that's the case , why members can buy points using paypal and get the points !?

ozzy47 01-07-2015 11:27 PM

Yeah I forgot about that. Perhaps ask PayPal,tell them when your site is under HTTP, it connects to the script, payment_gateway.php with no problems, but when you use HTTPS, it does not. As I see nothing in the logs that PayPal reached the server.

HM666 01-07-2015 11:40 PM

Quote:

Originally Posted by angemon (Post 2531124)
sorry for bothering you , I've just seen that you're online at the time that I was waiting for you , you could simply tell me that you're busy and I can pm the logs for someone else , since I can't post the logs publicly due to security , I may get DDoss attacks easily since the website IP is shown in the logs

Keep in mind that if you see a member online they actually might NOT be online. vBulletin has a built in time delay for showing the users in the WGO area. The delay is 15 minutes so just because you see someone online they may not actually be there they might have been there 10 minutes ago.

ozzy47 01-07-2015 11:42 PM

Quote:

Originally Posted by HM666 (Post 2531130)
Keep in mind that if you see a member online they actually might NOT be online. vBulletin has a built in time delay for showing the users in the WGO area. The delay is 15 minutes so just because you see someone online they may not actually be there they might have been there 10 minutes ago.

Actually, the only time I am not showing as online is when I loose power. My pc is on 24/7 and I always have a vB.org tab open.

HM666 01-08-2015 05:36 AM

LOL mine is on 24/7 too but I do not stay on vb.org. :)

cellarius 01-08-2015 05:53 AM

Quote:

Originally Posted by ozzy47 (Post 2531133)
Actually, the only time I am not showing as online is when I loose power. My pc is on 24/7 and I always have a vB.org tab open.

Which would not prevent your session to time out, would it? As long as you don't do anything, just having the tab open won't keep you "alive", I think.

HM666 01-08-2015 06:49 AM

Quote:

Originally Posted by cellarius (Post 2531163)
Which would not prevent your session to time out, would it? As long as you don't do anything, just having the tab open won't keep you "alive", I think.

Yeah in that case I would think it would although I've come on here and he was not on. But that may have been because he lost power as he said. I was simply stating that about the 15 minutes to the OP since he was waiting on pins and needles lol. Sometimes people do not realize that there is a 15 minute lag if they are new to vB or they are just not aware of it.

cellarius 01-08-2015 07:18 AM

Nah, I totally agree with that. People really need to have some patience. Even if Ozz was around, he's fully in his rights to do other things first as he sees fit - after all, there's no priority support around here. And expecting him to sort of check out first after a unasked for pm really stresses it somewhat...

HM666 01-08-2015 07:31 AM

Agreed. :)

kh99 01-08-2015 04:31 PM

I looked at the logs and didn't see any paypal activity, but I also noticed that the 70 lines of access log covered less than 1 minute, so I don't think any conclusions can be drawn from that.

I looked at the code for the points mod that does work with paypal, but it doesn't look llike it uses the IPN message. I don't know how it works without it.

I tried to go to https://removed.com using chrome this morning and got this message:
Code:

The webpage at https://a2s.in/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

which is kind of what I was originally thinking, that there may be an SSL handshake issue between paypal and your server. I don't know how you'd go about debugging that. I think apache has an ssl error log, (if that's what you're using). ETA: or, as I think I mentioned earlier, maybe you can run an http server that allows access only to payment_gateway.php.

angemon 01-08-2015 05:52 PM

Quote:

Originally Posted by HM666 (Post 2531130)
Keep in mind that if you see a member online they actually might NOT be online. vBulletin has a built in time delay for showing the users in the WGO area. The delay is 15 minutes so just because you see someone online they may not actually be there they might have been there 10 minutes ago.

I pmed him at that time because I went to his profile and saw that his is replying in other threads , so I pmed him .

--------------- Added [DATE]1420746871[/DATE] at [TIME]1420746871[/TIME] ---------------

Quote:

Originally Posted by cellarius (Post 2531173)
Nah, I totally agree with that. People really need to have some patience. Even if Ozz was around, he's fully in his rights to do other things first as he sees fit - after all, there's no priority support around here. And expecting him to sort of check out first after a unasked for pm really stresses it somewhat...

I agree too , sorry I didn't want to be a bother , I've just pmed ozzy because he was interested in the server logs.

cellarius 01-08-2015 07:36 PM

Understood. Although, as a general rule, do not PM members here for private assistance unless asked to. And if you want help fast, make sure as many members as possible have access to all relevant information. For example, you surely realize that it does not take more than a simple find/replace all in your favourite editor to anonymize your IP address in your log.

angemon 01-09-2015 09:11 PM

Quote:

Originally Posted by cellarius (Post 2531326)
Understood. Although, as a general rule, do not PM members here for private assistance unless asked to. And if you want help fast, make sure as many members as possible have access to all relevant information. For example, you surely realize that it does not take more than a simple find/replace all in your favourite editor to anonymize your IP address in your log.

Quote:

Originally Posted by kh99 (Post 2531281)
I looked at the logs and didn't see any paypal activity, but I also noticed that the 70 lines of access log covered less than 1 minute, so I don't think any conclusions can be drawn from that.

I looked at the code for the points mod that does work with paypal, but it doesn't look llike it uses the IPN message. I don't know how it works without it.

I tried to go to https://removed.com using chrome this morning and got this message:
Code:

The webpage at https://removed.com/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

which is kind of what I was originally thinking, that there may be an SSL handshake issue between paypal and your server. I don't know how you'd go about debugging that. I think apache has an ssl error log, (if that's what you're using). ETA: or, as I think I mentioned earlier, maybe you can run an http server that allows access only to payment_gateway.php.

Quote:

Originally Posted by ozzy47 (Post 2531133)
Actually, the only time I am not showing as online is when I loose power. My pc is on 24/7 and I always have a vB.org tab open.

New update guys : we have disabled SSL in our forum ,and we've gone back to HTTP , but still the same issue , I don't know what the problem now , I have been thinking the whole time that it's SSL issue but now I found that's not , so what is the problem , I think something in my server , like a firewall or something.

ozzy47 01-09-2015 09:51 PM

Like I said, I did not see any attempts from PayPal in the logs you sent me. So one of three things.

1) They did not show cause there was no action from PayPal at the time.
2) A issue with PayPal.
3) A issue with your server.

IMO it is number 3, so you would need to contact your host to have then figure out what the issue is. Or perhaps #2, then you would need to contact PayPal. :)

angemon 01-10-2015 03:10 PM

Quote:

Originally Posted by kh99 (Post 2531281)
I looked at the logs and didn't see any paypal activity, but I also noticed that the 70 lines of access log covered less than 1 minute, so I don't think any conclusions can be drawn from that.

I looked at the code for the points mod that does work with paypal, but it doesn't look llike it uses the IPN message. I don't know how it works without it.

I tried to go to https://removed.com using chrome this morning and got this message:
Code:

The webpage at https://a2s.in/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

which is kind of what I was originally thinking, that there may be an SSL handshake issue between paypal and your server. I don't know how you'd go about debugging that. I think apache has an ssl error log, (if that's what you're using). ETA: or, as I think I mentioned earlier, maybe you can run an http server that allows access only to payment_gateway.php.

Quote:

Originally Posted by ozzy47 (Post 2531133)
Actually, the only time I am not showing as online is when I loose power. My pc is on 24/7 and I always have a vB.org tab open.


Final update : I've fixed everything , the suscription system is working now , it was an issue with my server , I've disabled the firewall in my server and everything works fine, thanks everyone for all your efforts.

ozzy47 01-10-2015 03:11 PM

Glad to hear it's finally sorted. :)

angemon 01-10-2015 04:49 PM

Quote:

Originally Posted by ozzy47 (Post 2531698)
Glad to hear it's finally sorted. :)

thanks for everything , one last thing , my hosting told me that I can't keep my firewall disabled , so I have to whitelist paypal , do you know their IP , I hear they change it everytime ?
http://stackoverflow.com/questions/2...al-ipn-is-sent

HM666 01-10-2015 05:01 PM

Do they HAVE to have the IP address? Couldn't they allow with just the domain instead?

Dave 01-10-2015 05:10 PM

You can find the IP's and domain names of PayPal here: https://ppmts.custhelp.com/app/answers/detail/a_id/92
If possible with your firewall, whitelist *.paypal.com.

HM666 01-10-2015 05:13 PM

Yeah that is what I was thinking whitelist paypal.com since if they keep on changing the IP address. It would be a nightmare to try and keep up with the IP address changes in that case, so there must be some way to just add the domain instead. You may want to ask your host if its possible and tell them that paypal changes its IP address regularly.

angemon 01-10-2015 05:52 PM

Quote:

Originally Posted by HM666 (Post 2531728)
Yeah that is what I was thinking whitelist paypal.com since if they keep on changing the IP address. It would be a nightmare to try and keep up with the IP address changes in that case, so there must be some way to just add the domain instead. You may want to ask your host if its possible and tell them that paypal changes its IP address regularly.

Quote:

Originally Posted by Dave (Post 2531726)
You can find the IP's and domain names of PayPal here: https://ppmts.custhelp.com/app/answers/detail/a_id/92
If possible with your firewall, whitelist *.paypal.com.

https://vborg.vbsupport.ru/external/2015/01/26.png

HM666 01-10-2015 06:29 PM

Er ok, wow. Well whenever Paypal changes their IP address you will continue to have this problem. Perhaps the host can implement some sort of fix?

ozzy47 01-10-2015 07:29 PM

Yeah it's called get a better firewall. :)

kh99 01-10-2015 07:45 PM

Just out of curiosity, are we talking about incoming or outgoing connections? If it's incoming, then I can see why white listing by domain name is a problem. Do any firewalls actually work that way?


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