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-   -   sup with the attitude we get from staff here? (https://vborg.vbsupport.ru/showthread.php?t=102049)

Revan 12-02-2005 10:46 PM

Quote:

Originally Posted by iguanairs
Hello,

I guess I don't see the big deal with people wanting to see the site swapped over to 3.5. I visit the site regularly and it works fine as is. When they upgrade, great, but its not like the site is broken right now or anything so I can't see why it is even a discussion that needs to be held.

If the site were broken, I could understand people trying to rush the upgrade. Since it isn't, what am I missing with them upgrading to 3.5?

vBulletin 3.5 has many standard features that will IMO become invaluable to me and many others on this site.
Notable ones include AJAX posting, persistent thread marking, quick swapping between WYSI and standard posting styles, etc.
Not to mention vBulletin is faster, more stable and easier to extend.

Ill be happy as sunshine once the upgrade is here, but for now I think Ill restrain myself from /wrist

Princeton 12-03-2005 12:56 AM

"12 mods" ... where are they?

... my visits here are less frequent due to the "atmosphere" lately. Some changes are needed. I hope with the new "database" system there will be new faces. I'm not saying that current staff is poor ... it's just that there's not enough of them around.

There are only a handful of staff (actually less) that are always around. These are the people that BUILD vb.org. They should be surrounded with people with the same dedication.

Not long ago, one of the best vb.org staff members was promoted to vBulletin Staff. He deserves that title. He's helped many just by being here; just by "moderating"; just by being positive; and he loves to show his work. It's a shame we see less of him here; but, life goes on.

Perhaps a staff reshuffle is needed.
- some people should be downgraded (perhaps a "Visiting Mod" title)
- while others should be dropped (Why keep them if they are no longer active or "moderating"? Life goes on ... things change ... pass the baton to someone else.)


With that said, it's staff responsibility to watch what they and others say. It's their job to promote a POSITIVE atmosphere.


SUGGESTIONS:
- Ignore it if you do not have nothing positive to say; someone will come along and post the appropriate answer
- Merge the thread with another
- Add a link to other threads so that people could see that it has been discussed previously.


THINGS TO REMEMBER:
- There will always be duplicates.
- There will always be people that ignore the SEARCH feature.
- Text is not a good way to communicate -- no emotions. eg. A message that was meant to be just a "I was only pointing out the facts" could be construed in a "negative" way. Which it was; and will each time someone reads it.



Quote:

Originally Posted by Paul M
Dunno, there seems no excuse for such a reaction, but in recent weeks such outbursts seem to have become the norm (from members as well).

Everyone appreciates that real life can sometimes get in the way, but you can't just keep trotting it out as an excuse week after week - according to the forum leaders screen there are 12 moderators and 3 admins - how many of these do you regularly see ? If real life is such a problem then maybe they should allow others to take up roles.

It's becoming a depressing place to visit atm, it's only really supporting my work that still drags me here daily.


sabret00the 12-03-2005 01:38 AM

Quote:

Originally Posted by princeton
"12 mods" ... where are they?

... my visits here are less frequent due to the "atmosphere" lately. Some changes are needed. I hope with the new "database" system there will be new faces. I'm not saying that current staff is poor ... it's just that there's not enough of them around.

There are only a handful of staff (actually less) that are always around. These are the people that BUILD vb.org. They should be surrounded with people with the same dedication.

Not long ago, one of the best vb.org staff members was promoted to vBulletin Staff. He deserves that title. He's helped many just by being here; just by "moderating"; just by being positive; and he loves to show his work. It's a shame we see less of him here; but, life goes on.

Perhaps a staff reshuffle is needed.
- some people should be downgraded (perhaps a "Visiting Mod" title)
- while others should be dropped (Why keep them if they are no longer active or "moderating"? Life goes on ... things change ... pass the baton to someone else.)


With that said, it's staff responsibility to watch what they and others say. It's their job to promote a POSITIVE atmosphere.


SUGGESTIONS:
- Ignore it if you do not have nothing positive to say; someone will come along and post the appropriate answer
- Merge the thread with another
- Add a link to other threads so that people could see that it has been discussed previously.


THINGS TO REMEMBER:
- There will always be duplicates.
- There will always be people that ignore the SEARCH feature.
- Text is not a good way to communicate -- no emotions. eg. A message that was meant to be just a "I was only pointing out the facts" could be construed in a "negative" way. Which it was; and will each time someone reads it.

i've said for a while that i don't feel the non-active mods should be kept on, it's harsh but their passion for the site is evidently not that of what it should be. saying that on the occasions that they are active as seldom as it maybe, you're left thinking how cool it would be if they were like that all the time.

mfizzel 12-03-2005 02:01 AM

Quote:

the more you ask the longer it takes.
haha

Wayne Luke 12-03-2005 02:02 AM

There is actually only one person who is listed as a moderator and isn't active currently. Another is listed as a "Retired Moderator". All others have been active.

Paul M 12-03-2005 03:21 AM

Quote:

Originally Posted by Wayne Luke
There is actually only one person who is listed as a moderator and isn't active currently. Another is listed as a "Retired Moderator". All others have been active.

Rose - inactive (no seen since April ?)
assassingod - inactive (last post Aug 05)
Steve Machol - inactive (last post Mar 05)

Since their promotions, a lot less is seen of Kirbyde & Colin F. Little has been seen of Erwin in the last few weeks.

Personally I don't think it a great idea for "promoted" people like Kirby & Colin (or other Jelsoft staff like Steve) to be moderators here (i.e. dual roles) - their Jelsoft roles must (should) be their priority, meaning they cannot commit the time to here as they once did - it's not as if vb.org isn't swimming in other people willing to help is it ?

Wayne Luke 12-03-2005 03:39 AM

Steve Machol is the Jelsoft Support Manager. He isn't losing his position here.

Erwin is in and out. Just because you don't see him doesn't mean he isn't here.

Rose is Inactive... Assassingod is listed as "Retired".

Andreas is here regularly, I have seen him lurking. I have seen Colin around as well.

This site is not lacking in staff and they are actively pursuing things. Since people are NOSY and need to know where the volunteers are... They have lives, they are volunteers. They are not slaves to this community. One member had to take time off because his wife was very ill. Others are in the middle of Finals. As the need arises, people will be promoted.

The problem with running a site dedicated to Forum Admins is everyone wants to be in charge.

plubius 12-03-2005 03:54 AM

I am never the one to take up for "da man", but I have been to other sites that support other forum software. Compared to them, org staff are great if a little stuck up at times. You should be glad that they are not a bunch of dictators pouncing on any that challenge them. (Well, sometimes I like those kinds of idiots because it is fun watching them act like morons.)

As for staff being chosen from the coder ranks, I am against it in the exclusive sense. You do not have to be a coder to recognise spam and flame.

Wayne Luke 12-03-2005 04:18 AM

As far as I am aware all staff are chosen because they are contributing members of the community not because they are coders.

Boofo 12-03-2005 04:31 AM

I, for one, was not chosen on my coding ability. I made sure of that before I even thought of accepting the position. ;)

Colejo 12-03-2005 04:32 AM

Quote:

Originally Posted by corriewf
As far as attitude goes, you have to remember that a lot of the staff here were chosen based on their background in coding. I am not trying to be mean, but coders in general are not the most customer service oriented people.

Saying a particular group of people are not customer service oriented because they are a coder or an engineer is a poor excuse and it irrates me any time I hear it. I'm a network engineer and even though I don't have to deal with customers very much I'm still customer service oriented because it's just common courtesy. And my statement is just about this statement in general.

Corriewf 12-03-2005 04:51 AM

Quote:

Originally Posted by Colejo
Saying a particular group of people are not customer service oriented because they are a coder or an engineer is a poor excuse and it irrates me any time I hear it. I'm a network engineer and even though I don't have to deal with customers very much I'm still customer service oriented because it's just common courtesy. And my statement is just about this statement in general.

I am sure you are and dont let that general statement get to you. It is a general statement and does not apply to every coder. In most proffessional environments a lot of coders are being thrusted into a more direct customer communication environment. The liaisons that once existed are being phased out.

My brother was a top ten programmer for Intel and just wrapped up some work with Rasmus Lerdorf. He is now working for Google. Thinking of him having to do what other mods here do is insane to me. The guy hardly leaves his room and to talk to him is like talking to a robot. He represents the extreme old school coders. I dont think anyone here is like that, but their are still certain aspects of that lifestyle that are present.

Quote:

Originally Posted by Boofo
I, for one, was not chosen on my coding ability. I made sure of that before I even thought of accepting the position. ;)

It was for your good looks.... :rolleyes:

Boofo 12-03-2005 05:05 AM

Quote:

Originally Posted by corriewf
It was for your good looks.... :rolleyes:

You're just saying that because it's true. ;)

Logikos 12-03-2005 05:48 AM

Quote:

Originally Posted by princeton
"12 mods" ... where are they?

... my visits here are less frequent due to the "atmosphere" lately. Some changes are needed. I hope with the new "database" system there will be new faces. I'm not saying that current staff is poor ... it's just that there's not enough of them around.

There are only a handful of staff (actually less) that are always around. These are the people that BUILD vb.org. They should be surrounded with people with the same dedication.

Not long ago, one of the best vb.org staff members was promoted to vBulletin Staff. He deserves that title. He's helped many just by being here; just by "moderating"; just by being positive; and he loves to show his work. It's a shame we see less of him here; but, life goes on.

Perhaps a staff reshuffle is needed.
- some people should be downgraded (perhaps a "Visiting Mod" title)
- while others should be dropped (Why keep them if they are no longer active or "moderating"? Life goes on ... things change ... pass the baton to someone else.)


With that said, it's staff responsibility to watch what they and others say. It's their job to promote a POSITIVE atmosphere.


SUGGESTIONS:
- Ignore it if you do not have nothing positive to say; someone will come along and post the appropriate answer
- Merge the thread with another
- Add a link to other threads so that people could see that it has been discussed previously.


THINGS TO REMEMBER:
- There will always be duplicates.
- There will always be people that ignore the SEARCH feature.
- Text is not a good way to communicate -- no emotions. eg. A message that was meant to be just a "I was only pointing out the facts" could be construed in a "negative" way. Which it was; and will each time someone reads it.

I couldn't agree with you anymore. This is the EXACT reason why my activity has droped dramiticly. I had a problem with one moderator and reported it to JelSoft some time ago. The additudes in a couple of the staff members here really need to change and lighten up. This site used to be fun some time ago, that sadly has not been the case here for awhile.

Corriewf 12-03-2005 05:53 AM

Quote:

Originally Posted by Boofo
You're just saying that because it's true. ;)

Besides what else do you have to do in the nursing home pop.

Revan 12-03-2005 08:39 AM

Quote:

Originally Posted by Boofo
I, for one, was not chosen on my coding ability. I made sure of that before I even thought of accepting the position. ;)

If you were, I would seriously doubt the integrity and sanity of the administration :p

Marco van Herwaarden 12-03-2005 09:38 AM

Ouch.

Chris M 12-03-2005 11:26 AM

Quote:

Originally Posted by Revan
If you were, I would seriously doubt the integrity and sanity of the administration :p

We still do that anyway :p

Chris

Paul M 12-03-2005 04:46 PM

Quote:

Originally Posted by Wayne Luke
Steve Machol is the Jelsoft Support Manager. He isn't losing his position here.

There is a difference between being an active moderator and being a member of Jelsoft staff. He is not an active moderator.

Quote:

Originally Posted by Wayne Luke
Rose is Inactive... Assassingod is listed as "Retired".

Retired / inactive - is there a difference ?

Quote:

Originally Posted by Wayne Luke
Andreas is here regularly, I have seen him lurking. I have seen Colin around as well.

Please re-read my post. I never said they weren't here, I said they were less active, and that this site must now be a second priority for them.

Quote:

Originally Posted by Wayne Luke
This site is not lacking in staff and they are actively pursuing things. Since people are NOSY and need to know where the volunteers are... They have lives, they are volunteers. They are not slaves to this community.

Nice - insult anyone who asks questions.

Quote:

Originally Posted by Wayne Luke
The problem with running a site dedicated to Forum Admins is everyone wants to be in charge.

Who said they wanted to be in charge ? I'm sure it's no secret that I offered to be a moderator the last time an opportunity arose - but clearly my outspoken views do not suit those in charge, so I don't think anyone needs to worry.

sabret00the 12-03-2005 08:52 PM

Quote:

Originally Posted by Paul M
There is a difference between being an active moderator and being a member of Jelsoft staff. He is not an active moderator.

to add weight to that, i feel all because someone visits doesn't mean they're active, active in my opinion is posting, whether it's helping out with support, helping in the help forums or even just posting int he lounge. but of course they should have a visible presence in any forum they're assigned to.

Zachery 12-04-2005 05:24 AM

Paul, Steve is active here, just not in the overall community aspect. He handles other things here. He is a moderator here (and active I might add) :p He is also a manager for jelsoft, hes not going anywhere :p

Rose is on leave, personal reasons.

Assassingod is retired due to time constrains.

Corriewf 12-04-2005 06:37 AM

The problem I see with Rose is someone new or not knowing better and seeing Rose listed as a mod and contacting Rose for help. When that person gets no response, they may feel that the staff here do not care or do not help ect. I dont see this being an issue often, but I am sure it has and will happen.

Unless being a mod here is an absolute status symbol for these two people, I would think it would not be mean to temporally remove them from staff until they return. I am sure they wouldnt want to come back to a full pm box anyhow. I wouldnt. Also maybe putting in thier sig that they are staff, but not active at this time.

GoTTi 12-04-2005 06:43 AM

the staff here does a great job to keep the forum in check...sometimes. just the comments and attitude towards us gets a lil bit to rude, and its not always needed....everyone here does a great job though...

lets not forget, if wayne or any admin wanted to, they can easily check the modcp logs and see whose doing work and whose not.

in my eyes, being a mod is a job, not just a privelage or volunteer work. just cuz steve is a mngr for vbulletin doesnt mean he should be staff here and be bothered by people looking for help and junk with hacks and mods and stuff thats going on here.

with my staff, i go over the modcp logs and see what mod is doing what...checkin if threads are getting handled and users problems within my problem forum and other request. i watch all that, doesnt take long to go over things...but if i see a mod, or even admin, not doing work, answering problems or questions, or just postings replys and threads instead of mod'n the forum and making sure threads are in the right forum and stuff, then i have to hit them up and see whats the issue with that, make sure they understand that being a mod is more then a title to me and i expect things to get done since i cant always baby sit the board, so on. fortunately ive only had to remove a few mods for inactivity, but my staff is pretty solid.

staff and team should be based on what they bring to the community the site is going after, not developing status or if they are some1's friend. if they got things to do in their lives and cant put in time and work on a board to make sure things are running smoothly, i would just remove them from staff and choose individuals trustworthy enough to have the powers to help the community go.

yea, life moves on in peoples lives...well, so do forums.

---MAD--- 12-04-2005 08:59 AM

Quote:

Originally Posted by sabret00the
to add weight to that, i feel all because someone visits doesn't mean they're active, active in my opinion is posting, whether it's helping out with support, helping in the help forums or even just posting int he lounge. but of course they should have a visible presence in any forum they're assigned to.

why do so many people moan?
I think this site is going very well and i think its perfect!

The site doesnt have to be here...they can close if they want...they dont need to have staff active all year around..they dont get paid!

Also, why do so many moan about upgrading...who cares?

If you dont like this fourm i say leave lol...

Anyway, good work vbulletin.org!

Paul M 12-04-2005 09:40 AM

Quote:

Originally Posted by Zachery
Paul, Steve is active here, just not in the overall community aspect. He handles other things here. He is a moderator here (and active I might add)

Well then clearly we have different views on what "active" is. Would you consider me active if i had not posted since March ? I don't dispute he may have a behind the scenes roll here, but I think moderators should be visible to those they moderate, i.e. activly posting on the site. :)

sabret00the 12-04-2005 11:19 AM

Quote:

Originally Posted by MAD_PLayEr1
why do so many people moan?
I think this site is going very well and i think its perfect!

The site doesnt have to be here...they can close if they want...they dont need to have staff active all year around..they dont get paid!

Also, why do so many moan about upgrading...who cares?

If you dont like this fourm i say leave lol...

Anyway, good work vbulletin.org!

why was i quoted? :(

Marco van Herwaarden 12-04-2005 01:32 PM

Quote:

Originally Posted by Paul M
Well then clearly we have different views on what "active" is. Would you consider me active if i had not posted since March ? I don't dispute he may have a behind the scenes roll here, but I think moderators should be visible to those they moderate, i.e. activly posting on the site.

Personally i think the opposite. Moderators should be (in their moderating role) be almost invisible on a site. Only sometimes it is needed to show that you are watching to the public as a warning/example. The best work is done unnoticed.

[high]* Marco van Herwaarden thinks that he is a bad moderator by his own description.[/high]

FleaBag 12-04-2005 02:19 PM

I agree Marco. On my site I don't appear as a moderator, the majority of people don't even know I run the site, they just think I post news. ;)

sabret00the 12-04-2005 02:25 PM

Quote:

Originally Posted by MarcoH64
Personally i think the opposite. Moderators should be (in their moderating role) be almost invisible on a site. Only sometimes it is needed to show that you are watching to the public as a warning/example. The best work is done unnoticed.

[high]* MarcoH64 thinks that he is a bad moderator by his own description.[/high]

:( at invisible moderators. people always forget that moderate can mean '+' it doesn't always have to mean '-'.

Chris M 12-04-2005 02:50 PM

Quote:

Originally Posted by Paul M
Well then clearly we have different views on what "active" is. Would you consider me active if i had not posted since March ? I don't dispute he may have a behind the scenes roll here, but I think moderators should be visible to those they moderate, i.e. activly posting on the site. :)

We are bound to - Everyone has their own unique moderating style, so what is your preference may not be so for someone else ;)

Chris

sabret00the 12-04-2005 03:04 PM

the above rather touching moderator love moment was sponsored by vBulletin in association with PHP and MySQL and also Dark Project Studios

:love:

noppid 12-04-2005 03:22 PM

Quote:

Originally Posted by Paul M
Well then clearly we have different views on what "active" is. Would you consider me active if i had not posted since March ? I don't dispute he may have a behind the scenes roll here, but I think moderators should be visible to those they moderate, i.e. activly posting on the site. :)

I see members quality of membership quantified in participation often here. However, most times, I have no idea what that assessment is based on.

How many hacks do I have to publish for each available vB version to be considered an active contributor?

How many hacks do I have to port to the new version of vB to be considered an active contributor when other hackers leave the community and no longer offer support for broken code?

How many hacks do I have to help new members fix when they do a release and can't fix their own bugs to be considered an active contributor?

How many times after I install a hack, read the code, find a better way to do something, then share it with the author to the entire communities benefit to be considered an active contributor?

How many general vB questions do I have to field to be considered an active contributor?

How many confirmed bugs do I have to report to be considered an active contributor?

Let's find out who we are as members and maybe knowing that we would be less likely to clash with moderators and accuse them of favoritism. A point system would be absolute. Opinions are too subjective.

These guys must be tired of being picked on!

Coming soon...

Quantifing "Commercial"

trackpads 12-04-2005 03:41 PM

Quote:

Originally Posted by GoTTi
whats up with zach's reply...

https://vborg.vbsupport.ru/showthread.php?t=102030

there is so many posts like this from staff. very rude. this is like a constant thing. just asking a question, and we get a snappy reply and thread gets closed like we cant say anything more on the subject.

aint got nothing positive to say why bother saying it? i just asked a simple question, no need for rude comments, and then close the thread so we cant even reply to the rude comment.

I think sometimes people get frustrated, they are human and should be allowed. I dont think I have ever had a mod or staff member act rudely towards me. And god knows I probably have deserved it a few times :)

amykhar 12-04-2005 04:22 PM

It's not enough to be an active contributor in a community to be a moderator. I'm sure your forums have some people you would much rather be LESS active that would dearly love a moderator position on your site - but there's no way in Hades you would want them in that spot.

I think the moderating staff that is here now is a decent size. Things receive attention promptly. And, I think Erwin and Stefan genuinely care about the needs of this community and have the users' best interests at heart.

And, I know that they are willing to listen when y'all have genuine concerns, as is Wayne.

Amy

Marco van Herwaarden 12-04-2005 04:28 PM

Quote:

Originally Posted by sabret00the
at invisible moderators. people always forget that moderate can mean '+' it doesn't always have to mean '-'.

Where in my post i am saying that moderating means only '-'??

Moderating means make sure the community is going according to the rules set, and where possible things run as smooth as possible. Sometimes you do that with some silent diplomacy, sometimes in public.

PS Try looking up what 'moderating' means:
Quote:

v. mod?er?at?ed, mod?er?at?ing, mod?er?ates (md-rt)
v. tr.
To lessen the violence, severity, or extremeness of.
To preside over: She was chosen to moderate the convention.

v. intr.
To become less violent, severe, or extreme; abate.
To act as a moderator.

Not sure if we always succeed on all those points, but be sure that we are trying.

noppid 12-04-2005 04:42 PM

Quote:

Originally Posted by amykhar
It's not enough to be an active contributor in a community to be a moderator. I'm sure your forums have some people you would much rather be LESS active that would dearly love a moderator position on your site - but there's no way in Hades you would want them in that spot.

I think the moderating staff that is here now is a decent size. Things receive attention promptly. And, I think Erwin and Stefan genuinely care about the needs of this community and have the users' best interests at heart.

And, I know that they are willing to listen when y'all have genuine concerns, as is Wayne.

Amy

My post had nothing to do with becoming a moderator. It's a suggestion to quantify a members participation for moderators to stop the perception of favoritism.

I know it's an out there idea, but for now, there's no way to know where a member stands. It's purely opinion and that opinion varies from staff member to staff member some are pointing out.

I think it's why these type threads are started by a different members when others get closed. Everyone's perception is different. Without a finite way to qualify a member, we will get opinions. We all know how well a jury of opinion works. :/

I don't expect this to be implemented, I'm just putting it out there so the point is made. There is only opinion. When there is only opinion, clubs and inside gangs become possible. The members are warning that this is their perception. A good business would listen to it's customers and find a way to even the playing field.

I don't have the answer, but the question is very very clear.

amykhar 12-04-2005 05:19 PM

I am not sure selecting moderators by activity levels is enough to stop the whole perception of favoritisim. Rather, the key to resolve this issue is consistancy, which is always difficult when moderating controversial threads. The less active moderators don't cause a problem in general. It's the more active ones that get involved in the conversations and debates that sometimes struggle to determine when to shut down conversations and when not to.

That's why the fact that Xenon and Erwin aren't actively debating is actually a blessing. It gives them a bit of objectivity to be able to gently speak with a moderator when the moderator has lost some perspective. Erwin's daily presence here without posting a lot is a good thing. It means he's aware and yet not in the fray.

Amy

noppid 12-04-2005 05:39 PM

Those are very good points. There needs to be a voice of objectivity.

Andreas 12-04-2005 06:00 PM

Quote:

Originally Posted by corriewf
The guy hardly leaves his room and to talk to him is like talking to a robot. He represents the extreme old school coders. I dont think anyone here is like that, but their are still certain aspects of that lifestyle that are present.

Believe it or not, I am almost 100% like that :)

Boofo 12-04-2005 07:11 PM

Quote:

Originally Posted by Andreas
Believe it or not, I am almost 100% like that :)

Boy! You said a mouthful there! ;)


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