I have the same problem.

Is your authentication URL set up correctly? Here are some things to check..

1. Make sure the authentication URL is enabled in chat_global.php
2. Make sure the user group arrays in chat_global.php are correct, and match user the user group ID's in your VB admin control panel.
3. If you're using a hack that changes the way VB passwords are stored internally, the autentication script will not work -- chat_auth.php would have to manually edited.
4. You have to be logged in to your forum if you're trying to get automatic login to work, and for automatic login to work, it too must be enabled in chat_global.php

If you're continuing to have problems, eMail support@raidersoft.com with the following info:

1. Your SigmaChat account number
2. A direct URL to your forum
3. A copy of your chat_global.php file
4. A valid username and password for your forum for us to test with
5. A complete description of the problem, and procedure to reproduce it.
6. The vBulletin version you're using. As of now, only RC2 has been tested.

I'm having the same problem. Auto-login does not work (in fact, it looks like no username/password is being pre-entered in the username/password fields at all, which is why an "Invalid Login" error is being returned), but manual logins work just fine. Everything else seems to be working.

cduerr -- I sent you an e-mail with all details at the support account.

Hopefully, we can get this fixed. :)

Thanks!

Hmm.. most of these problems can be explained by not having a Platinum or Enterprise account. Auto-login will not work with the Professional service. Can someone send me a link to their forum with a valid username/password so I can test it out? You may eMail it to me at support@raidersoft.com or PM me if you prefer. Thanks!

Hey Chris I emailed you a few days ago with the same problem, still waiting to here back from you. I'll PM and email you my username and password for you to check it out.

Ok, folks :)

I got a couple emails and some private messages. It looks like the problem is that the auto-login code somehow never made it from development to distribution. I'll take a look at it tomorrow or this weekend and get a new revision out ASAP!

Aside from that, how is everything else working? The new Who's Chatting integration should be much better than the previous release, but I'm curious to hear how it's working.

i couldnt understand the last installation part :S

cduerr -- I have a Platinum account, and I send you the details to your support e-mail. Please e-mail me back and let me know any next steps I should take.

Edit: Great to hear! Everything else seems to be working really well. Quick questions -- how much strain does both the cron job and the who's online tabular data (displayed on the navbar) place on the server load? Do they constitute additional queries?

Yes, it does constitute additional queries, and it also opens a quick HTTP connection to our servers to download the latest data. As it is only run once per minute though, the effect shouldn't be noticeable.

A new minor update was put online today correcting the automatic-login bug.

To update from the previous release, simply dowload and extract the new archive to your computer. After that, just copy (ftp) over the new 'chat.php' file to the root directory of your vBulletin forum. No other changes are required.