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Tasking Mickey

07-29-2011 07:38 PM

Quote:

Originally Posted by BirdOPrey5 (Post 2226531)

What web browser is she using? Can she try another one?

She's using Firefox 4, like me. And she says other people are going though the same problem, so it must be within the site shouldn't it?

BirdOPrey5

07-29-2011 09:58 PM

If it's not a cookie problem I can't imagine how it's a site issue.

HMBeaty

07-29-2011 11:07 PM

Do you allow your users to browse your site with both:

Code:

www.yoursite.com

and

Code:

yoursite.com

Tasking Mickey

07-29-2011 11:48 PM

Quote:

Originally Posted by HMBeaty (Post 2226623)

Do you allow your users to browse your site with both:

Code:

www.yoursite.com

and

Code:

yoursite.com

Well.. when I go to mysite.com/forums/, it loads up fine, and same goes for www.mysite.com/forums/, they both load up fine.

Any other thoughts? she said, one user switched to the "blue" skin, and the problem stopped, but then she said another user uses the orange skin, without no problems.

So, what's up?

HMBeaty

07-29-2011 11:55 PM

Ok, here's a suggestion. Add this to your .htaccess to your root directory and see if it fixes the problem. This will redirect all non-www url's to www url's

Code:

RewriteEngine On

rewritecond %{http_host} ^yoursite.com

rewriteRule ^(.*) http://www.yoursite.com/$1 [R=301,L]

Be sure to replace yoursite.com with your url

Tasking Mickey

07-30-2011 12:01 AM

Quote:

Originally Posted by HMBeaty (Post 2226635)

Ok, here's a suggestion. Add this to your .htaccess to your root directory and see if it fixes the problem. This will redirect all non-www url's to www url's

Code:

RewriteEngine On

rewritecond %{http_host} ^yoursite.com

rewriteRule ^(.*) http://www.yoursite.com/$1 [R=301,L]

Be sure to replace yoursite.com with your url

Root directory? as in the public_html folder? or in the forums folder?

HMBeaty

07-30-2011 12:02 AM

Quote:

Originally Posted by Tasking Mickey (Post 2226637)

Root directory? as in the public_html folder? or in the forums folder?

public_html

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