Hi, Brian30fl,
thank you for your time to try out our KeyCAPTCHA.

Please open a ticket for support on keycaptcha.com site to our support team by clicking on the "Support Team" tab
(at upper right corner of site's webpage)
then the "Add New Ticket" link.

The "Support Team" tab is visible for logged-in visitors only

This (opening a ticket) will permit us to communicate with you more efficiently and promptly as we will be able to identify already entered by you related data.

Also, some users download and install our plugin without registration and receiving a private key specific to each site (without which any captcha servie is inoperable).

Waiting a ticket from you now,
KeyCAPTCHA Support Team

sent ticket sorry for the delay.

At this time i have had 27 attempts to crack the capcha and only 1 passed. no bots haven gotten thru.

my problem :

Looks pretty good ..
I'll check it out when I have time ..

Thank you very much for this "innovative" solution ..

Hi, Brian30fl,
thank you for your time to post it.

3 days ago our server geo-cluster surpassed the rate over a million/month of our never-cracked(*) KeyCAPTCHA served but google search queries insistently fail to find any user response from end-users.

(*) The main point is not that it was not yet cracked but that we monitor spam-bot activities and adjust our measures, including preventive replacement of both the pool of captchas and its type. KeyCAPTCHA is specifically designed to permit more rapid, flexible and effective response to spamming technologies development while others captchas are not.

Hi, MusixP,
thank you for your interest.

Please open a support ticket from under your registered user+ yourwebsite on our keycaptcha.com website to give us possibility to help you in the most effective, efficient, prompt, context-centered and painless way

Waiting your ticket now,

Update (to previous answer):
There are zillion ways how to screw the simplest things which do not have any sense to discuss in forums.

The most frequent and corresponding to your screenshot way is to install our plug-in
without registering yourself+your protected site (and they + CMSs kind can be many)
at our KeyCAPTCHA server (site) and, respectively, without having recieved private key specific for each protected site
and registering for our protection service through our servers.

We observe dozens of such "issues" daily and we helpless to help out or intervene to them.

In other words, your screenshot does not tell us anything.

Had to uninstall KeyCAPTCHA. There was a conflicting issue with Glowhost SOM here.

It would be nice if the two mods could run together.

Hi, Alibass,
here the working day has ended 4 hours ago.
We shall look into this and reply tomorrow.

I'd like to advise you in future to open a support ticket with a question.
KeyCAPTCHA Team first answers and solves tickets and, after that,
in the end of the day, reads posts in forums.

We are currently looking into this, it is taking quite a time.
We shall reply next week that either we provide this compatibility or something different.