Best to have a look at the vBulletin.com Server Discussions forum.

They said it was because of I was using a large ammount of resources but my forums have actually been quite a bit slower then usual so I don't see what they could be talking about. One of my forums only had about 75% of the usual people on it then usual. Plus i didn't even have a 1/5 of my bandwidth and used so their is no way that I could use that much resources when I had so little people on.
Hmmmm I'll have to check that one out.

Maybe there were talking about the produced load and not the bandwidth ? Resizing an image from 15000x15000 down to 750x750 pixels produces a lot of load on the server. Also some VB addons eat some resources.

I'm sure they were complaining about this

Yea I am just saying that the less bandwidth meant their was less people then usual, their for server load should of been down.

We got suspended once for server load - after complaining for months that the load on the server was too high! Since then I download my daily db backups via FTP scripts. And download full site backups monthly.

Is this guy deep in the jungle or something? Have him call and tell them they can talk to you. Not a big deal.

Bingo, everyone is reachable unless he's in the armed forces i.e. deployed overseas then it's a matter of when/if they can talk and have access etc but you said Business, well this is that ion one shape or another so give him a ring.

Marco mentioned the hosting thread, here's a link: http://www.vbulletin.com/forum/forum...osting-Options

The one I like most in particular is this thread: http://www.vbulletin.com/forum/showt...monials-thread

Very simply put though, dealing with Hosts is just like a Car Dealership... sometimes you get everything as stated, sometimes as-is, and often times you have to read the fine print to know more and that they have you by the basketballs ;) so in essence some are with a host that they love and many others do like Chevrolet for example while others would never use them, strict Ford lovers catch my drift?

No, he is overseas and is doing several large business deals and i have been able to have him get the chance to send 1 email in 1 month. He is busy beyond belief and yea..

Then send 2 eMails, every day!
C'mon man... you want your data or not?

Make it easy for him.
Send him a PDF, where he can provide his information and what not, and a letter authorizing you to do whatever is needed on the account.

Or ask the hosting company who can he contact DIRECTLY (no phone-menus).
He won't be pissed by 5 eMails a day... yet he'll be pissed about a missed deadline on a project you took on.

My 0.02! :)

I can't say I was screwed but I had some poor service from dreamhost. Currently using globalgold and I'm very happy with their support.

I said screw it and bought a dedicated server now i handle all my own problems :)