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-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT for vB4 (https://vborg.vbsupport.ru/showthread.php?t=230112)

Charlie98902 12-13-2009 03:29 PM

Thank you for this tagged for when VB goes gold.

Question though: Is it going to have the old VB3 look or the new VB4 look? It appears to use the VB3 look.

Kolbi 12-13-2009 03:45 PM

Nice product :)

MaryTheG(r)eek 12-13-2009 03:46 PM

Quote:

Originally Posted by Charlie98902 (Post 1929971)
Thank you for this tagged for when VB goes gold.


Question though: Is it going to have the old VB3 look or the new VB4 look? It appears to use the VB3 look.

Your eyesight is perfect:-)) It uses the new deafult VB template. You can see it on the first screenshoots. All other screenshoot are for the vb3 version. I haven't time to get new screenshoots:D

Charlie98902 12-13-2009 03:56 PM

Okay thanks for the update to my questions. Now get some rest :D

Mythotical 12-13-2009 04:36 PM

Just so you know, you have an uncached template:
Code:

microsupport_support_navbar

Mythotical 12-13-2009 04:40 PM

Found a database error:
Code:

Database error in vBulletin 4.0.0 Beta 5:

Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;

MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Sunday, December 13th 2009 @ 06:37:59 PM
Error Date    : Sunday, December 13th 2009 @ 06:37:59 PM
Script        : support.php?do=replyticket&ticketid=
Referrer      : support.php?do=tickets
Classname    : vB_Database
MySQL Version : 5.0.85-community


g00gl3r 12-13-2009 04:44 PM

Brilliant Maria, thanks. Saved for future use. :)

MaryTheG(r)eek 12-13-2009 04:44 PM

Quote:

Originally Posted by Steve M (Post 1930012)
Found a database error:
Code:

Database error in vBulletin 4.0.0 Beta 5:
 
Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;
 
MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Sunday, December 13th 2009 @ 06:37:59 PM
Error Date    : Sunday, December 13th 2009 @ 06:37:59 PM
Script        : support.php?do=replyticket&ticketid=
Referrer      : support.php?do=tickets
Classname    : vB_Database
MySQL Version : 5.0.85-community


Yes, there is a post for it before. Maybe I forgot an "if" or "elseif" when any of departments/products is turned off.

Maria

bart6767 12-13-2009 05:20 PM

Thanks very much and cant wait for the fix tomorro .

Charlie98902 12-13-2009 05:27 PM

Another quick question. I assume that if one user posts a ticket that another user can not see it? Meaning the ticket poster can't see other tickets and such. Also is there a way for this to notify you when a ticket poster post replies as a notification? Is that even possible if not current? By notifying I mean like you get a PM it lets you know. Also in the ticket system is there like a auto prefix? To use an example....A person posts a ticket. The ticket automatically says pending or something till a staff member replies then when a staff member replies it have a prefix like awaiting for more info from user or like that if you get my drift. Kind of like when you would post a support ticket to your server people. I'll post a screenie on that. I hope the screenie helps you understand what I am asking. Now this is using some sort of portal but is used as an example only.


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