SBD, whoops, I missed your message and got confused. heh, my bad.

Anyways, how would I know if we're running ads from those networks? I didn't put them there, and I'm not too sure where to look in the admin panel. I know we have Google adsense, but I can't seem to find anything else.

And it's not malware, the person who reported it said they were on a mac... and, well, mac's aren't so vulnerable to malware... so I'd imagine it's something else. I'm guessing it's some third party serving it, but I can't figure out which one, and I can't seem to see the same page with ads as they are reporting.

whoever sets up your ad networks will know whether you're running these.

This is the absolute first place to look.

There isn't a specific place to look in the admin panel, as all ads including google are added as a bespoke.

Please let me know once you've spoken to the person who deals with your adverts.

Ah, I see. I was afraid of that. eg. ads are stuck in random places all over the forum or something. Ok, I'll find out and get back to you.

The only real way to find out why these ads show (unless it is a local problem from 1 user) will be to inspect the source of the page that triggers them. So the first step is going to be to find out on what page and under what conditions this is triggered.

agreed marco

this is easier said than done. With xx,xxx users a day, getting them all to remember to view "page source" when they get the pop up, isn't straight forward.

I spent a couple of days chasing one pop up which turned out to just be a banner advert that somebody thought was what we call a pop up.

SBD,

Curious ... did the ads randomly go away? I'm still trying to find out what ad networks we have...

But, in th meantime, I don't see any other reports of users seeing them... hmm.

FYI, the two ad networks we have are google adsense and IntelliTXT. Although, I haven't seen any further reports of these ads...

Hi Matthew

We do not run intellitxt (out of interest how is that working out for you?), but we do run adsense.

We were running a number of others, who we've now removed from the site, and I've had no more reports either.

Basically we're no nearer to working out what caused it, but its looking more and more likely that it was something on the client side.

I *highly* doubt it was on the client side, only because the person who reported it was running OS X... still very strange. Anyways, at least it's gone now. :)