4 days now and my domains still aren't transferrable. I don't owe a balance, I don't have any business with them otherwise. They sent me my unlock codes, but my domains are locked in the control panel.

...Which, of course, I don't have, because my account with them "has been deleted" (their words). So tech support's response to me:

Me: "I don't have a control panel logon that does anything. Just unlock my domains please, because I can't - I don't have an account with you."
Them: "Hello. You need to unlock your domains in the control panel".
Me: "I don't have a control panel that does anything. If there's some other panel, please give me a link and login. Otherwise, just unlock my domains."
Them: "Hello, your account has been deleted so there is no control panel associated with your account."
Me: "...I know. Just unlock my domains."
Them: "You need to login to the control panel to unlock your domains."

And round and round we go.

No, it's not, when the current registrar has the domains locked and untransferrable. They need to unlock them, and then provide an unlock key for the new registrar to be allowed to process the transfer.

The dedicated Root Server 3 that Club3G and I had with them was great, but that was ~4 years ago or so before they apparently outsourced all of their tech support to people who don't even really speak English. After awhile, having someone say "Thank you for providing that information to me sir" 19 times in 5 minutes gets a bit infuriating.

Your domains are permamently stuck to them :o

Thank goodness it's not my vB site. :D Shame, fansofshazz.com will apparently never be up again. :(

lmao :p
I want to move off them put im still thinking of the process to take for which is the easiest way