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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)
-   -   vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

SB2002 11-07-2005 12:05 PM
I've got it working on 3.5.1 using the above edit. seems to work just fine. Thanks Neofreaks Check Here

Detomah 11-08-2005 09:56 AM
Quote:
Originally Posted by SB2002
I've got it working on 3.5.1 using the above edit. seems to work just fine. Thanks Neofreaks Check Here
Indeed, same here, works fine for me after that edit.

slvr ralliart 11-08-2005 04:23 PM
I installed this and followd the instructions to a T and I get this error msg:


Parse error: parse error, unexpected $ in /home/slvrra/public_html/forums/vBSupport.php on line 1034


please help

slvr ralliart 11-08-2005 06:34 PM
anyone wanna help?

slvr ralliart 11-08-2005 10:05 PM
hellllooooooooo??

anyone want to give a helping hand here?

COBRAws 11-09-2005 01:49 AM
Can I select certain usergroups to have support? I dont want everybody sending tickets.

Thanks in advance.

mtha 11-10-2005 11:20 PM
CMX, please put this one into a bitfield_support.xml file, and upload to your release, for vB3.5.1

https://vborg.vbsupport.ru/showpost....&postcount=176

it does work.

mtha 11-10-2005 11:34 PM
Quote:
Originally Posted by slvr ralliart
I installed this and followd the instructions to a T and I get this error msg:


Parse error: parse error, unexpected $ in /home/slvrra/public_html/forums/vBSupport.php on line 1034


please help

what does "to a T" mean?


Did you make any modification to the vBSupport.php file?

my line 1034 is like this

// check if this user is allowed to reassign tickets

thereis NO $ in there.

if you have different, you might want to download the file again, and reinstall it.


Quote:
Can I select certain usergroups to have support? I dont want everybody sending tickets.

Thanks in advance.
Yes, you actually have to set so that which group can do what.

D|ver 11-11-2005 09:23 AM
still not working for me on 3.5.1 even after doing the changes in the bitfield_support.xml

flosoft 11-12-2005 09:32 AM
Quote:
Originally Posted by Neofreaks
This will get it to work for 3.5.1:

Replace the contents of includes\xml\bitfield_support.xml with the following:
Code:
<?xml version="1.0" encoding="ISO-8859-1"?>

<bitfields product="vBSupport">
        <bitfielddefs>
                <group name="ugp">
                        <group name="supportpermissions">
                                <bitfield name="canadminsupport" group="support_admin_permissions" phrase="support_can_admin_support_tickets" install="2,3,4,5,6,7">1</bitfield>
                                <bitfield name="cancreatetickets" group="support_admin_permissions" phrase="support_can_create_tickets" install="2,3,4,5,6,7">2</bitfield>
                                <bitfield name="canreplytoowntickets" group="support_admin_permissions" phrase="support_can_reply_to_own_tickets" install="2,3,4,5,6,7">4</bitfield>
                                <bitfield name="canreplytoalltickets" group="support_admin_permissions" phrase="support_can_reply_to_all_tickets" install="2,3,4,5,6,7">8</bitfield>
                                <bitfield name="candeleteowntickets" group="support_admin_permissions" phrase="support_can_delete_own_tickets" install="2,3,4,5,6,7">16</bitfield>
                                <bitfield name="candeleteanyticket" group="support_admin_permissions" phrase="support_can_delete_any_ticket" install="2,3,4,5,6,7">32</bitfield>
                                <bitfield name="cancloseowntickets" group="support_admin_permissions" phrase="support_can_close_own_tickets" install="2,3,4,5,6,7">64</bitfield>
                                <bitfield name="cancloseanyticket" group="support_admin_permissions" phrase="support_can_close_any_ticket" install="2,3,4,5,6,7">128</bitfield>
                                <bitfield name="canopenowntickets" group="support_admin_permissions" phrase="support_can_open_own_tickets" install="2,3,4,5,6,7">256</bitfield>
                                <bitfield name="canopenanyticket" group="support_admin_permissions" phrase="support_can_open_any_ticket" install="2,3,4,5,6,7">512</bitfield>
                                <bitfield name="canassigntickets" group="support_admin_permissions" phrase="support_can_assign_tickets" install="2,3,4,5,6,7">1024</bitfield>
                                <bitfield name="canreassigntickets" group="support_admin_permissions" phrase="support_can_reassign_tickets" install="2,3,4,5,6,7">2048</bitfield>
                                <bitfield name="canpostattachments" group="support_admin_permissions" phrase="support_can_post_attachments" install="2,3,4,5,6,7">4096</bitfield>
                                <bitfield name="canviewattachments" group="support_admin_permissions" phrase="support_can_view_attachments" install="2,3,4,5,6,7">8192</bitfield>
                                <bitfield name="canmanagecategories" group="support_admin_permissions" phrase="support_can_manage_categories" install="2,3,4,5,6,7">16384</bitfield>
                                <bitfield name="canupdatecategorytype" group="support_admin_permissions" phrase="support_can_update_categorytype" install="2,3,4,5,6,7">32768</bitfield>
                        </group>
                </group>
        </bitfielddefs>
</bitfields>
<!-- CVS: $RCSfile: bitfield_support.xml,v $ - $Revision: 1.0 $ -->
Great! Finally mine works again on 3.5.1 . Big THX for the piece of code


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