When I go to the control panel at your site it says that I have to upgrade. I thought we could set up individual chatrooms with this free Mod.

Just to clarify -- this is completely untrue. As per the original post, we provide full support for this mod at support@addonchat.com or toll-free at 866.459.9810

A "service temporarily unavailable" message usually indicates that either the account number or server name was entered incorrectly; something we can resolve for you very quickly :)

You absolutely can use the free chat room :) You don't have to upgrade, but upgrading does provide a great deal more functionality. eMail support@addonchat.com with your account number if you'd like a trial upgrade.

If you're having problems getting the free room to work, just eMail us and we'll be happy to help!

Thanks for the update :) It looked like a web configuration issue to me when I first saw it. If you need any further assistance or suggestions, please let us know -- support@addonchat.com :)

Sounds like the installation wasn't performed correctly. The additional 404 error you're receiving is a configuration issue with your web host. If you'd like assistance installing the mod, just eMail us at support@addonchat.com :)

Your answers:

1. Yes, free and unlimited; however for complete secure integration, we do recommend the Pro+ edition.

2. It is hosted on our servers, so you incur no additional bandwidth/server-related fees. The free edition, Pro edition, and Pro+ editions all allow for unlimited concurrent users.

3. With this mod, provided you have the Pro+ edition or higher, you get complete integration with your vBulletin user database, including automatic login and secure remote authentication. You can then control permissions in the chat room from your vBulletin usergroup manager :)

4. UTF-8 is fully supported in this version! We also support right-to-left languages including Arabic and Hebrew.

5. Guest access depends upon how you configure the chat room. But, yes, you can certainly allow guest access (not-registered users)

6. It's possible, but not a standard part of this mod and really not recommended. Since the service is fully hosted by us, and integrates directly on your site -- i.e., your users won't know their chatting on our servers -- using a separate subdomain is not necessary at all.

7. No voice, no webcam. I typically refer people to Digichat.com (we have no affiliation with that company, but I'm happy to tell people where to look) for that. A/V conferencing is somewhat more expensive when done properly, and we find that a lot of our customers find their users just don't want to video conference in their pajamas :D -- For corporate environments though, where you really need A/V or file transfer, I'd try DigiChat.

Again, we do offer two week trials to any service to anyone who asks if you think the free edition won't cover your requirements, just eMail us at support@addonchat.com

We're looking for feature suggestions for the next mod update.

With winter coming up, people tend to spend much more time online, so we try to tell our customers that now is a good time to start trying various chat applications as October through February are the best times of the year to help build your online community with a real-time chat interface.

We've had some requests for multiple chat room support (for users who have more than one chat room) and a couple requests for an option to disallow access from the usergroup editor.

Any other suggestions you may have are appreciated. You can either post them here, or eMail us. We'd like to get another update online here fairly soon :)

I sent the email.

any way to add the users in chat to the "whats going on" on forumhome?

I've been using AddOnChat in my community for a few weeks now and the reception has been very high. From an administrative point of view, I have also been very pleased with the service. Integration was absolutely seamless and the configuration options allow for a very high level of control. My only suggestion (which I've just sent to Chris via email) is better handling of chat logs. Keep up the great work, guys!