Doesnt work for me :(

Hello,
Great work, but after i uploaded files and when i try to install it appear this msg :

Fatal error: Call to a member function query() on a non-object in /home/***/public_html/vb/admincp/helpdesk_install.php on line 66

Please advice.

Regards,

Newbie here....And I think it's an operator error... :-)

When trying to install the first tim I get this error "Fatal error: Call to a member function on a non-object in /home/hcmcstan/public_html/forums/admincp/helpdesk_install.php on line 66"

Here's the code that's complaining...
$DB_site->query("REPLACE INTO " . TABLE_PREFIX . "phrase (phraseid, languageid, varname, text, phrasetypeid) VALUES (NULL, '0', '" . $varname . "', '" . addslashes($text) ."', '$phrasetype')");

Help please!!!!

Thanks.

I get this

print_standard_error(...)
is now redundant. Instead, use
standard_error(fetch_error(...))

Looks like this is not working for 3.6.8?

SVT

This modification definitely needs a revival!

I cannot believe that no one was done something with this for 3.6
It is definately one of the better support systems.

I've decided I'll be upgrading this for 3.7 once I finish some of my other work. Do not get your hopes up about it being anytime this week or that soon. I will do this relatively soon though. I've just got to finish upgrading my software (http://www.humorsoftware.com/) and then I'll be releasing it.

Please do, and keep us updated!

Fatal error: Call to a member function on a non-object in /home/habboval/public_html/admincp/helpdesk_install.php on line 66

Get that when trying to run install?

How To Install I Dun SEE ANY Installl????

Sorry for not having the time to go through all 47 pages of discussion, but I have a question here.

What is the actual use of Departments? I mean I can't understand what it is used for. I understand you associate a user group with a department, but what does this mean? Is the department responsible for answering the tickets? Or is the department a designation of which usergroup the ticket was issued from?

Any clarification will be greatly appreciated, as this hack can help us solve some computer-related questions we receive.

Also, I do not see any permissions for which user group can reply to a ticket. I would like to set up my helpdesk, so that some user groups can submit tickets, and some other groups can answer them. How can I do it?

Thanks for your time.

I Cant See Any Install Buttom How To Install Help Desk???

Well, never mind my previous post, I downloaded and installed this hack, after I modified it to suit our site needs. I found several good points in this hack, but also several things I found problematic, one of which ended me sending a PM to all my members. So I guess, I should click on Install.

How To Install This Hack I Dun See Any Install

I get this error when installing

Me Also

Ok Member As the Developer Say It is Upgrading To 3.7 So It Will not Work On 3.5 And 3.6.8 AnyMore How I Wish It Work on 3.6.8....

I get the following error message when trying to install!

Fatal error: Call to a member function query() on a non-object in /home/*******/public_html/forums/admincp/helpdesk_install.php on line 66

me too!!!!

Fatal error: Call to a member function query() on a non-object in /home/******/public_html/forum/admincp/helpdesk_install.php on line 66

I used vBulletin 3.6.8 patch level 2

Any updates???

This Wont Work For Updated vB From 3.6.8+

Fatal error: Call to a member function query() on a non-object in /home/.other/adminbp/privateforum/forums/admincp/helpdesk_install.php on line 66 what did i do wrong here ?

I would Love this to work on 3.6.8, can any one help out by modifying this so that it does?

it would be much appreciated, i get the same fatal error as above when trying to install

Pm The Coder And I Would Also Hope This Work For 3.7.0 X

Has anybody been able to get this working on 3.6.9 yet? I'm fixing to upgrade from 3.6.8 PL2, and was hoping this would have had a more recent release by now... :confused:

any body can modifly this to 3.7.0x pls

the last update was in 2005....
might want to look elsewhere.

I Got It Work For 3.7.0 X I Modify The Code And In the Templete And it Work.....

Do U All Want Me To Release?????

Yes the author seems to have went awol and there is a lot of call for this MOD by the look of it, share with everyone i say........

I am almost done developing a script with support, troubleshooting, knowledge base, manuals making, articles, links etc ...

Bosco Send Pm To Me About The Hack

Bump, anything for vb3.6.x.

Intrested in this.

Bosco Got A Working One In 3.6.8x And 3.7.0 To the Stable Version

Thank You Bosco For Sending Me

I would love it as well!!!

Thank You Much !!!

Got an help center in production. Will work with 3.7, too.

We also have a vbcart. And awe may update the image resizer mod by spleasure, to work with the albums ect. as well as take future requests. Waiting on approval from spleasure.

www.paulsonny.com

hehehe I also got a vbcart and a vbhelp almost done

I'd like to know if it works with 3.7.3 . if not, is there any other support ticket systems hack that I can find ?