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Please i have shown you much respect the fact that i wont let you have access to my website acp and or server should not make anyone upset ...from reading all the responses in this thread a lot of peeps have this same issue and it looks like that you have been in many admin cps to fix this issue one would think with the info that you gathered that you may have come up with options for those that are having this issue to try ,cause this seems like is the common issue with this product for some peeps .. now of course if you are going to pay my server costs and vb license by all means i would give you access |
Well, the success ratio for this addon doesn't seem so bleak despite the handful of people who have had scoring problems, which is why I have a troubleshooting guide in the first place.
All of them have since been addressed with updates and patches, but I cannot delete their obsolete posts to clear up that impression. I was able to arrive at the solutions by seeing what their unique situations were. A few happened to be from the same bugs, but again my troubleshooting guide has many bullets to try because of the many unique scenarios so far. I'm not upset, just concerned you will not be able to get much help in general if that is your policy towards standard support cycles. It is only coincidence that I am the perhaps the first person to be spending this much time discussing it with you, but you'll have the same problem with support for other addons eventually. Your mechanic can only give you a short list of stuff to figure out why your car isn't running, and if you try them all and don't give him your keys to try it out himself, there's not much hope in getting your car fixed. I don't want to simply write you off and ignore you from now on, because I'm really not trying to be rude to you :( heck, if it made you more comfortable and got your problems fixed, I would even be willing to sign some sort of contract in private. |
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I'm not sure where you feel John was upset - He was simply making the point that there almost certainly won't BE a "fix" for the issue - since a) we have no idea what is causing your issue and b) there is no global issue with the product - hundreds of sites are running vBArcade with the feature working just fine. 95% of the time the instructions in the thread work, the 5% of the time they DON'T work it is because of a conflict somewhere. It could be a setting, a conflicting modification, something outdated on the server etc. We have no way of knowing without actually being able to access the server and check it out. I'm not really sure what you meant by " if you are going to pay my server costs and vb license by all means i would give you access" - Us taking the time to come to your site and fix the issue unique to your server is us helping you :P Not granting us access is your prerogative of course, but considering as a company we count companies as large as Gearbox Software as clients and sites such as mmo-champion as clients you could safely assume your site would be safe in our hands =) In any case we genuinely do wish you the best in finding something that will better suit your needs, no one is "upset" at you by any means so i'm glad to clear up that misconception =). Regards, Iain |
Love the mod :) Quick question, how do I get the navtab to open in a new window?
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Wouldn't save the edit :(
In the arcade page where it shows online users, the names are back to back without any spacing. How can I fix this? |
Ok I'm trying to find out if anyone else is experiencing this scenario that I currently am.
Some of my members can play the games I have installed, some can not. The games simply don't load (they don't even load the advet, but they can play the same game at mochigames without any issues). It's not a permissions problem as I have been able to play any game on any account (admin mod member etc etc). Flash and javascript are enabled (in a skype meeting with some members), cookies have been cleared, and as far as I can tell the ad site (url) isn't blocked. EDIT: have tried with multiple browsers as well |
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I did not update mine, this is a new install. What I am finding is It wont register the scores and when you hold over the score button that is next to current champion on the left box beside the game screen I get this, (website name has been put in place of the site name)
http://www.websitename.com/forum/arc...32iLord#scores When you hover over the scores at the bottom of the screen I get this, http://www.websitename.com/forum/# I am running VBSEO as well on my site, and I have installed everything what it said in your addition to the HTA access file. |
The links should not be a problem, but possibly vBSEO - see your PM :)
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