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I want active helpcenter for all members what i do?

Go to UserGroup Permissions, pick the user group you want to use this, scroll all the way to the bottom and make sure they can see the ticket system, can make new tickets, can edit their tickets etc.

anybody?

The version numbers wernt changed. If you want to update the numbers, then download these files and replace the ones on your server.

thanks i install it

this is demo

http://www.m7shsh.com/vb/helpcenter.php

Did you translate it. If so and you would like use to allow your translation in the mod, post on paulsonny.com.

Thanks a lot for this great work...

Is it possible to make the tickets view by all members ?

For example when a member asked a question, (if its public) then all members will be able to see this question. And they will be able to reply the question so it will make the mods job easier. Is it possible ?

Because even i did a public question via helpcenter, members still can not see the thread. Just the administrator usergroup...

Probably a random question, but how would I go about changing the name of helpcenter.php? I'd like to change it to something like project.php or something. Is this at all possible and if so, what would I need to edit?

helpcenter.php is used in alot of the script and templates. In order to change the name of the file, and it still work, you would need to change all helpcenter.phps in the mod.

can someone tell me where to upload the navbar php file to. It says in the plugin, but i do not see this folder unless its names something else. ANYONE?

You upload the plugin folder to your forum root.

so just click on my forum folder thru FTP and upload it to that correct?

Yes, upload it where the global.php, forumdisplay.php files ect are. :)

Any plans to shoot a pm to a usergroup instead of posting the thread?

Thank you!

I may be doing something wrong, but it appears I'm downloading v1.0 ???

It is the 1.01, the number just wasnt changed in the upgrade.
Here is a post I made attaching files with the number updated.

uninstalled

May I ask why. Was there a problem?

Thanks for the info. I won't worry about downloading the "version numbered" files, as along as I'm running the updated version that will be fine.

Can you make it so that the department of the ticket shows up in "Open Tickets"?

*uninstalled*

<a href="http://www.paulsonny.com/forum/showthread.php?p=806#post806" target="_blank">HelpCenter Pro has been released.</a>

how much is pro?

We are not allowed to talk about the Pro version here. If you want to know about it, or have any other problems with the lite version, then please go to PaulSonny.com.

Is there a way to add atachments to the ticket and assign it to outher users

Many many thanks
Installed

Attachments and Ticket Assignment is, and will not be in the lite version.

Thanks, Paul.

Hi Paul

Thank you so very much for this! It is exactly what I needed on my VB.

Thanks for sharing. Very much appreciated. :)

Installed

hi ,how can i add a link for it on a nav bar? i have yes check marked in the main setting but its not showing anything on the forum/

Installed, thanks!!

Is there a way to notify the ticket creator via PM when their ticket is edited/closed/replied to? That would be excellent.

That is not in the Lite Version of HelpCenter, available in Professional Version.

Thanks, Paul.

Is there a way of displaying the latest X tickets in the forum home?

Great Hack, but there are a few problems i've seen so far:
1) In a few templates, change the align="left" to align="$stylevar[left]".
2) You don't have a vbphrase for the words "High", "Medium", "Low", "Open", "Closed", "Private", "Public". They apper like this is some templates, and in the helpcenter.php.
3) In the hcenter_ticket template you tried to do something with $bgclass, but the background is really not set.
Other than that, i really liked your Hack! :)

Thanks for bringing this to my attention.

I will look to sorting these out.

Thanks, Paul.

can some one please tell me where to add the plugin navbar.php in the FTP. I dont see no plugin folder in the ftp.. anyone help please? noobie as u can see

*******EDIT*******
CHECK THAT i found where it went however i did everything it ask me to do and it's not showing up on my navbar is there more i need to do to get this to show on navar?

im putting the helpcenter.php in the same spot as the navbar which is the forum where the global.php is...is this correct?

Yes that is correct.

You may need to manually add the helpcenter link to your navbar.

Thanks, Paul.

how would i manually do this? I am a noob I haven't really learn the navbar system yet on adding and removing