Problem was CFS firewall was blocking port 993 in my server. And when i open that port it collects them. Sorry about that, i couldnt think of firewall im using.

Now i collected bounced mails then i ran "Bounced Mail Threshold" it sent members pms and changed their setting. When i rerun it it sends same pms to these same users again and again in each "Bounced Mail Threshold" run. Shouldnt it send pm only once and process one member only once?

my "Bounced Mail Threshold" is 1

It will only send it to them once, unless for some reason it fails to set dbtech_vbmail_bounceflag to 1 for those users. Check that it has correctly flipped to 1 for those users :)


Fillip

I've installed this and am running into a problem. We use google as our mail server with mail.(ourdomain).com aliased to google. I've set up a bounced email address - bounced@(ourdomain).com through google, but I'm not sure what to put in the vbmail settings in order to get this active and working. When I attempt to run the cron task for bounced mails, it times out and gives me weird error messages.

You can get the answer for this 3 posts above yours :)

IMAP Host: imap.gmail.com
IMAP Port: 993
Use SSL: Yes


Fillip

Thanks for the fast followup, I had to put the bounced@(ourdomain).com instead of just bounced in the email field. Sorry.

I have 180k users, with probably tens of thousands who are orphaned, spammers, etc. Is there going to be a way to mass delete bounced emails?

vBMail will collect the bounced mail from your server and store it on your server - it's not supposed to be deleted from vBMail's database :)


Fillip

Fillip, just wanted to say that I'm pretty impressed with this. I'll probably be buying a lifetime version shortly.

Have you given any thought to extending this to handle unsubscribing members from threads & forums as well, making it an all in one program?

It already does, if they reach the bounced mail threshold they will be unsubscribed from those parts as well to avoid future bounced mail :)


Fillip

Whoa, really? It removes their thread / forum subscriptions? You should REALLY list that as a feature above then, that makes this a MUST HAVE. Great work, and thank you again for a good piece of software.

It doesn't remove them, simply turns off email notification for them :)

Removing them outright would be disruptive to users who then proceed to change their email address to a valid one.


Fillip