you would need to go into the sql table and remove his info as his ip, name or email has been flagged already

This mod mentions "Easy Cleanup" in its settings page - I've had some spammers that i've banned and they're not being sent to the stopforumspam database.. what exactly is 'Easy Cleanup'?

Here's how i'd normally ban someone:
Find their spam post that's in moderation.. select it and 'delete post as spam' in the dropdown.
I'll select 'delete other posts by this person' and 'ban this person' from the next page..

When I check on stopforumspam.com's database, it's showing that I haven't submitted anyone yet. I do have an API key set up w/ them and have it enabled/entered in my glowhost spam settings.

Thanks,
Rob

Check his IP on stopforumspam.com
If the IP was used by spammers, tell him that he should complain to his ISP.

in Moderation Tools pick Spam-O-Matic option you will see this at the bottom of the last post

Ugg.. i'm dumb. I've never seen that.. heh. Been using it for probably close to a year :)

Thanks,
Rob

I have had to uninstall this particular addon much to my chagrin mainly because while it's running, my users are getting an issue of not being able to post. They are receiving an error of "Your post is too short" when they try to post anything, like their post is being emptied after this mod scans the post.

Anyone have any thoughts on this as I noticed by going through posts that this has happened with a couple of folks and it goes unanswered.

What do you mean by remove his info? Delete him altogether?? I looked at three places in phpMyAdmin (glowhostspamomatic_log, glowhostspamomatic_remotecahe and glowhostspamomatic_stats), and see the info, but what do I delete or edit without nuking his account?

edit: I've discovered this note in the database regarding the member's posts: "Post put under moderation based on Akismet result". So it seems the Akismet feature is causing the problem. How do I resolve that?


Good suggestion, thanks, but nothing turned up there.

Then check the log and see why he was rejected.

if he has already registered then this does not apply

hello all, im new to this site and new to VB, i have installed this mod on our forum and so far its fantastic. but i do have a question, we have had spammers banned pretty much as soon as they enter the forum either by the system or other mods. if we have a banned member with no posts, can we "one touch ban" them? it would be really nice (for newbies like me) to have a "ban and clean" button on each members profile page. or have i just missed something?

thanks for reading, and keep up the good work,

Marc