I've disabled this again. As a chat add on it is great but it was really slowing down the page speed of the site and I was getting way to many complaints. since disabling it the forum is running much faster.

Hi MagiKelly - If you can shoot me a PM with info about your site we can take a look at it. It should be very fast. Also let me know where your users are physically located. Currently our servers are on the West Coast of the US, so if you're far from there that might be having an impact. Regardless though it shouldn't affect the load times on your site, as we are carefully to always load the chat data *last* after everything else on the page has loaded.

Ohh NICE Job it works!

Great! We'd appreciate a rating / review when you have a chance.

Logged in on the site and not showing in the "People Here" block...

As far as I can tell, everyone is able to see the Chat blocks.

I'm going to send you a PM with site link... Thank-You in advance!

Ok, Thanks!

Hi,

This has potential good work so far! - but, i see several hurdles before this becomes 1 stop chat feature.

1. The costs, it's very expensive.
2. Hosted, this causes delay - we must compare to facebook as they are leading this field - There you can surf whilst the chat stays in place, with this it goes away, re-appearing only once the webpage has loaded - in some cases i found that when i start typing the title before the chat appears, at which point the chat grabs my curser attention and i type the thread title into the last chat window i had open. Very frustrating this.
3. It appears that a public chat still requires people to be invited? Why is this? Also, if they X the tab, it disappears for a while, a public chat should remain indefinitely in my opinion especially if I have configured it at the back end.
4. allow for far more customisation of colours and css styles, it is important to have it look like the site - im sure others will agree.
5. less is more, there is to much info everywhere, minimise information - allow options to disable the extra info for users (when you hover over name) its very messy and worthless for our site.

Thanks

How do I fix this blue circle error with the line through it? See pic. It started a couple days ago and never goes away.

@Parture - THat is the result of a user's image not loading properly. Once that user leaves / returns to your site it should go away.

That's not correct in this case because it's been there approaching a week now. It's never gone away even once. I don't think that person has been online the whole time.

And if you go to the envolve.com page you will see they have two blue circles in their "Ask a Question" general chat which have been unchangeed for nearly a week now.

I got an email from the staff and they say they are working on it trying to fix it.

It looks like envolve solved the above mentioned problem, but I discovered a new problem. See pic.


The little torso admin icon is not shown up, just for admins for some reason.

This may be related because as soon as the above problem was fixed this new problem arose.