http://www.dbc-forum.net,

It happens when server is on high overload.

v5.3.1 has been released, a maintenance release that fixes all known problems.
There's no new features in this version, but updating is still recommended as some of the issues found was negating the performance benefits brought on by 5.3.0 in certain scenarios.

- DragonByte Tech Development Team

Hi, I'm not sure whether this is actually an issue with vBShout (v5.3.1), or the current release of vBv4.0.5, but Users are being marks as Idle just for clicking off the Chat Entry Area especially if a page refresh is triggered.

This issue has been affecting us for 2 days now. On average users are being marked as inactive after 120 seconds, the time out in the ACP is set to 900. I'm not sure if it makes a difference, but the refresh is set to 4 seconds with 40 stored Shouts, and yes, it's used more like a chatbox than a shoutbox, but this is the best mod for vBv4 for either scenario =)

But they aren't marked as inactive if they don't click off the chat entry area?

Fillip

I've looked into this a little more, and it seems it is actually only seems to happen on page refresh, every time, regardless of time way from it.

I've tried it in both the default vB Skin and our sites normal skin, and it happens regardless.

It also effects all user groups and permissions levels equally.

Is there anything else I can check & get back to you with to assist you with this problem?

Auto-Idle setting in Instance Management -> Edit Permissions

Fillip

Darn, yeah that got it. Thanks guys =)

We are having issues with this plugin.

Here's the issue:
Once we install the Triple Triad plugin, the Shoutbox just loads for the members who have access to Triple Triad and the SB.

Any ideas on how this would be causing problems?

Much appreciated, thanks!

Does it not show up for others, or is there a JS error in Firefox' Error Console? Tools -> Error Console.

Fillip

Whomever has access to Triple Triad does NOT have access to the ShoutBox. It will be stuck on "Loading..."

While those users who do NOT have access to Triple Triad have access to the ShoutBox.

Any ideas? :)

Is there a JS error in Firefox' Error Console? Tools -> Error Console.

Fillip

No... FireFox is fine. Sucks because before we release this to the community, we want both to be working.

Any other suggestions? :)

Can't say that I can think of any, no :( Not much more I can do without some further trial and error on your part, see if you can make this happen with anything else.


Fillip

I tried uploading the XML file, but I got this.

Any idea of what could be wrong?

Fatal error: Maximum execution time of 30 seconds exceeded in C:\Inetpub\vhosts\mortalkombatempires.com\httpdocs \forum\dbtech\vbshout\install\ core.php on line 13

We uninstalled it and reinstalled the updated version... and getting this also:


Fatal error: Maximum execution time of 30 seconds exceeded in C:\Inetpub\vhosts\mortalkombatempires.com\httpdocs \forum\includes\class_core.php on line 412

The latest error you posted is not a vBShout error, it's happening in a vBulletin file.

I'll have to do more research, but I don't see what vBShout could be doing to cause that...

Fillip

While it installs the XML, that is where it stopped so maybe it's something on our end, but either way we got a SB error too.

Thanks.

What's the error in the SB then? It's possible the install didn't complete successfully.

Fillip

?Created Table: dbtech_vbshout_ignorelist
?Created Table: dbtech_vbshout_log
?Created Table: dbtech_vbshout_shout
?Altered Table: administrator
?Altered Table: forum
?Altered Table: user
?Altered Table: usergroup
?Populated Table: datastore
?Populated Table: dbtech_vbshout_shout
Updating version number to: 4.0.0

Updating version number to: 4.0.1

Updating version number to: 4.0.2

Updating version number to: 4.1.0

Updating version number to: 4.1.1

Updating version number to: 4.1.2

?Created Table: dbtech_vbshout_command
?Created Table: dbtech_vbshout_deeplog
?Altered Table: user
?Created Table: dbtech_vbshout_chatroom
?Created Table: dbtech_vbshout_chatroommember
?Created Table: dbtech_vbshout_instance
?Altered Table: dbtech_vbshout_shout
?Updated Instance: 1
?Updated Shouts: Instance ID
?Updated Shouts: SYSTEM
?Updated Shout Styles: Reset
Updating version number to: 4.5.0

Updating version number to: 4.5.1

?Altered Table: dbtech_vbshout_chatroommember
?Altered Table: dbtech_vbshout_instance
?Altered Table: user
?Altered Table: dbtech_vbshout_shout
Updating version number to: 5.0.0

?Created Table: dbtech_vbshout_report
?Altered Table: dbtech_vbshout_instance
?Altered Table: user
Updating version number to: 5.1.0

?Altered Table: user
Updating version number to: 5.2.0

Updating version number to: 5.2.1

Updating version number to: 5.2.2

Updating version number to: 5.2.3

?Altered Table: dbtech_vbshout_chatroom
?Altered Table: dbtech_vbshout_instance
?Altered Table: dbtech_vbshout_shout
Updating version number to: 5.3.0

Updating version number to: 5.3.1


Fatal error: Maximum execution time of 30 seconds exceeded in C:\Inetpub\vhosts\mortalkombatempires.com\httpdocs \forum\includes\class_xml.php on line 412

Try to increase the timeout of your PHP configuration :)


Fillip

Has anyone had a problem with the online users module when running this shoutbox? When I enable the shoutbox the online user module shows no users.

That's a bug in vBAdvanced and its way of emulating a vBulletin environment, there's sadly nothing we can do about this at this point in time.

Fillip

I just loaded our forum up in IE8 (I use Firefox by default) and got this error in a popup:

:confused:

Another user reported a similar error but I was unable to confirm it with IE8, so I'm not sure how I'll be able to fix it when it doesn't happen to me on IE8...

Fillip

This chat/shout mod beats the heck out of VSA's!! Good job!

=) Thanks, great to hear people enjoying the mod.

Iain

How can I only put this chat in a specific forum ID? I will like to have it in the hidden Staff forum at my board. How can I do this?

how can i show the shoutbox only in a specified forum?
i tried to put the page in the instance management but i did something wrong because the shoutbox doesen't show.

Edit: heh the same question as El intocable :P

Installed and testing Lite version before purchasing... Its getting good reviews on our forum... one question though, I have 1 Instance and 3 Chat Rooms, for a total of 4 rooms/tabs... currently only the main "Shoutbox" tab flashes if there are new messages and you're in another room.... is there any way to have it work for all?

Create a new Instance via Instance Management.
Set Auto-Deploy off
Set Shoutbox Deployment to forum,showthread
Set Templates to FORUMDISPLAY,SHOWTHREAD
Edit the FORUMDISPLAY template, and add this:

vBulletin 4.x
vBulletin 3.x
Edit the SHOWTHREAD template, and add this:

vBulletin 4.x
vBulletin 3.x
Replace 100 with your private forum's ID.


That should do it.

It's intended to, are your chat rooms user created or admin created?
It may also require a shout and a page reload after the room was first created.


Fillip

why can't i see the shoutbox any more? all i see when i load up my forums the first time is a "loading..." screen in the shoutbox, then if i click on a forum and go back to my main forum page it will then display the chats. i hope i was able to describe my problem. thanks.

Please check the error console in firefox. Tools -> Error Console.

Fillip

i did, there are no errors. only warnings. and there are no java warnings or errors. what am i looking for specifically?

Whenever it's stuck on loading, there should be a JS error there.

Fillip

i only see clientscript/vbulletin_css/ warnings

http://orangeballrally.com/forums/

They're admin created.
I'm coming from the MGC chatbox. I really liked the feature they had that would make the icon start blinking when there was a new chat in that room. So there's no way without refreshing the page?

P.S. Thanks for the hasty response.

Thank you very much mate for your answer but unfortunately is not showing in my forum ID i have set to be 422.

Can you please help me out please

5 stars
MOTM
Installed

thank you thank you

I glanced through the comments and did not see this covered but, is there a way to increase the default text size?

Nobody else has reported this problem and it's not easy for me to debug as such, I'm afraid.

Are you sure you followed every instruction to the letter? I just tested this on another forum and it works fine.

Sadly that's not possible at this time, the default text size is governed by vBulletin.


Fillip

Yes I did my friend, I have follow every step and it did work but it was showing in every thread in forum and I only want it to be done or to show only in one forum in particular and also the style on it was looking bad.

If you want I can PM you my info for you

Thanks,