A few new screen shots uploaded... I still need to do a few more but I need to write out the feature list to let everyone know how much this hack has now! ;)

How do i make to that users cant see others tickets?

Not sure what you mean exactly. After setting the usergroup settings everything should be alright. Only usergroups that "Can ____ Any Ticket" will be able to see most of the tickets. Then you must set the usergroups who can edit the departments seperated by commas.

Every regular user can only see their own tickets.

great hack, just what I needed.

1 little bug found, set in the Admin CP to PM confirmation, but it sends an e-mail instead.

I update the zip file and the version number to 1.51. I didn't think to test when I added in the feature if users don't have PM capabilities it sends an email instead. :surprised: Anyways it was a stupid mistake and is now fixed.

v1.51 Upgrade from v1.50:
You just have to overwrite your helpdesk.php file.

THANK YOUUUUUUUUUUUU
i been waiting so long to have it for vb 3xx
wicked works perfectly if you need a site as example

http://www.dancehallareaz.com/forum/helpdesk.php

:nervous:

You must be registered for this version! ;)

Found out... thanks ;)
(thought the department usergroups was the usergroups eho was able to use it... Dumb me :D)

im lost :nervous: :o

People can't check out the helpdesk on your site because it requires registration! :lick: