I was just fixing to upload the new version and I sent my IP in last week. Never heard nothing back but I understand. Y'all people over at V Bulletin get your board back up first. No sense in having a bunch of stuff if you ain't got a wagon to haul it in.

There are some security issues with sending out an email like this. Frankly our attacker is undoubtedly on this list, as are his cohorts, and this would alert him to the workaround. And once he knows about it the entire system is at risk. That's all I can say about this.

Makes sense.

Yeah kinda sucks, but I appreciate what Jelsoft did to keep themselves up.


Small question, If (s)he is indeed a license holder, than what is stopping him/her from emailing for said workaround?

Nothing at all. However it's in everyone's best interest to delay him knowing about this option for as long as possible.

Great support, I recieved my answer in just some minutes.

Been waiting for 24 hours and still no access after e-mailing them. <cry>

It took me 2 emails.
Make sure you includ customer code and the email assosiated with it.

There are no unanswered tickets in the support system and the current average response time is 27 minutes. Did you get an automated response with a ticket number? If so, what's the number? If not, then either we never received your email or you didn't get the response. If you are using AOL you might want to check your spam folder.

I just wish to state that the service is incredibly quick in granting access once you request it. I was really pleasantly surprised. Hats off to vBulletin staff! :)

i sent them 3 emails now first telling them i cant access the site thn telling my ip address its been ova 24 hours so i sent them another email

i'm yet not a vb customer but i want to purchase the license n i cant without bein able to get on to the site...