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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support) (https://vborg.vbsupport.ru/showthread.php?t=254336)

SpikedRocker 01-23-2011 02:27 PM
Thanks. I also think #2 was the better option. :-D

Installed, I see the logout this user but when I click, nothing happens. I log out, and reload and they disappear. So it works, but I was thinking of a more instantaneous removal, if possible.

micheal332001 01-23-2011 07:09 PM
Quote:
Originally Posted by SpikedRocker (Post 2153364)
Thanks. I also think #2 was the better option. :-D

Installed, I see the logout this user but when I click, nothing happens. I log out, and reload and they disappear. So it works, but I was thinking of a more instantaneous removal, if possible.
Once the button to log a user out is click it does log them out right away.
This will show in the users online after 10 seconds as it takes that long before its updated.

Mastar 01-24-2011 02:57 AM
I've been trying to get this to function but can't.

Tech signs in, client signs in, client tries to initiate tech support, client image pops up and that's it, on the tech side there's no change at all.

DarKNull 01-25-2011 02:32 AM
Its messing up my template.
i'm using completevb template: http://www.completevb.com/demovb4/forum.php?styleid=23

https://vborg.vbsupport.ru/external/2011/01/2.gif

micheal332001 01-25-2011 07:15 AM
Quote:
Originally Posted by DarKNull (Post 2154173)
Its messing up my template.
i'm using completevb template: http://www.completevb.com/demovb4/forum.php?styleid=23
you need to edit the header template and remove this

HTML Code:
<OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
 codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=5,0,0,0"
 WIDTH=65 HEIGHT=65>
 <PARAM NAME=movie VALUE="microsupport_onoffline.swf"> <PARAM NAME=quality VALUE=high> <PARAM NAME=bgcolor VALUE=#FFFFFF> <EMBED src="microsupport_onoffline.swf" quality=high bgcolor=#FFFFFF  WIDTH=65 HEIGHT=65 TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></EMBED>
</OBJECT>
as this does not work in I.E

DarKNull 01-25-2011 12:03 PM
I already removed it from : microsupport_header_onoffline

anywhere else ?

micheal332001 01-25-2011 03:00 PM
Quote:
Originally Posted by DarKNull (Post 2154300)
I already removed it from : microsupport_header_onoffline

anywhere else ?
yes the main header template

DarKNull 01-25-2011 04:10 PM
Quote:
Originally Posted by micheal332001 (Post 2154369)
yes the main header template
main header template doesn't have that code.

micheal332001 01-25-2011 05:45 PM
Quote:
Originally Posted by DarKNull (Post 2154406)
main header template doesn't have that code.
Then take alook within the microsupport_header_onoffline and see if its there.

DarKNull 01-25-2011 07:10 PM
Quote:
Originally Posted by micheal332001 (Post 2154460)
Then take alook within the microsupport_header_onoffline and see if its there.
Already removed it from there. its blank


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