You should be able to switch sites just below the top menu bar on the right hand side. Note that the option only appears if you are managing multiple sites. If you want to add a second site, you can go to settings > manage accounts and add additional sites to manage. If you're not seeing the link you can send an email to insights@gravity.com with your site URL/name and we'll look into it.

re: arabic language, we'll look into it. I think we're supporting arabic language elsewhere so it may be a minor fix.

re: server load. No. We've battle tested Gravity Insights with large and small forums. Our web beacons are strategically placed so that web page content will always load quickly and communication between our web servers and yours is done asynchronously to minimize impact.

Yeah.. I should be seeing it. It was always there, but at some point since y'all announced the Premium service and things changed, it disappeared.

Others are having the issue, I saw a few-day-old post on your support forums asking the same thing.

Email sent.

*edit* Going to Settings > Manage Sites first is a bit quicker than going to Manage Account then Manage Sites..

The bug should now be fixed! Let us know if you're still having issues.

Honestly, I've temp disabled this plugin. Getting multiple reports that within FireFox & Chrome typing messages are getting very slow, and I noticed this myself as well..

Within quick replies & editing messages.. When typing messages, you type much faster than the letters/numbers come on the screen.. Only happens when the browser is experiencing a huge lag. After disabling the plugin, it was all solved.

Looks good but why hasnt it been updated since April? Does it work with the several vbulletin updates since April. Also I see its $99 is it worth paying for the premium version?

I received this hack / service when I purchased vBSEO and a few weeks later I had to disable it. My forum has been running extremely slow since installing insights and my traffic has suffered drastically because of it. I disabled the hack and it seems better. It's a shame because this is a very nice addition to any forum, but it certainly seemed to slow down mine to the point of disabling.

FYI - I'm on a dedicated server too.

That’s interesting.

Are you on 4.1pl2?

Same here. BigBoard with quite a few servers running for diff services, yet Gravity Insights was slowing my forums! And support is terrible, I waited 1 week until I got a reply. I am a vbseo customer.

Great tool but I cant afford losing visitors.

3.8.6 PL1

Sorry to hear, unfortunately I'm in the same boat as you. The tool is very useful, but certainly no where near the loss of traffic. My traffic suffered a lot, in fact almost 10K less visitors in under a month.