Since we've upgraded, some of our viewers are getting the following error message when they try to view profiles:

Any ideas what that could be and how we fix it?

Hmm, could you please open up a support ticket with us hilaryl?

http://zoints.com/support.z

I have an idea of what it might be, but it would be best to just expedite the process and let the engineers look as they would know the solution and not just the problem (unlike myself.)

- Reid

Yes, we have seen some issues with the 3.6.10 RC from vB, as they've implemented new security protocols that need to be accomodated.

I know that the problems have been worked out in the 2.0 beta; I'll check with the engineers to see if they have a hotfix for 1.0.4. If you could, please submit a support ticket with your site info (you can do so by logging into your Zoints account and clicking the Help button).

Thanks!
-Paul Kemp
Zoints Community Consultant Lead

Edit: Whoops! I see Reid beat me to the punch :D

Have submitted a support ticket. I've got an unfound table zp_userdata coming up in error messages, but it seems to be looking at the wrong database in the mySql error so that could be contributing to the problem. Have asked for support in changing the database that the system looks for - as the zp_userdata table is present in the correct database.

Hopefully that is the problem (which would mean that it's not really related to the upgrade at all!)

sorry but does zoints local supports social groups of 3.7?
is there a group membership box for zoints local?

Hello,

Is there any word on how to fix the network join requests with zoints local + vbseo ?

Hi! I think you posted this question on our forums as well. Honestly, I'm not quite sure what you're asking. Can you please clarify your question?

I'll check with the engineers right now!

If you could that would be great, my users are driving me nuts asking me to fix this :)

I have a question on zoints.... specifically:

http://zoints.com/tour/blocks-and-pages/6/

if the user can drag stuff around on their home page when why do they need to define which column a module appears in? - this seems contradictory.

can they only drag within a column?

I am looking for real drag and drop like I have on my google personal home page.

thanks in advance.