As I posted just recently, I'm having the same problem. Site owners, beware, your chatbox will disappear randomly. My users complained about it. Had to prune, move, and remake their accounts so they could see it. It just happened to me just now. I log on, poof it's gone, log off, it's there... and nope, it's not a usergroup error. You have to prune your account to a second one (merge it). Then delete the first account. Then you have to create the first account again, and then merge the second one to the first one to get it working. Great chat box, but err.... if I log onto my test account, it's there, so the error just randomly happens to users regardless of group.

And whoever the coder is, I spent 4 hours of doing random test. Moving groups, creating accounts, and etc. There is a bug and it's hard to catch. If you wanna test my account on my forum, just pm here and I'll send you my info so you can see.

Been using this brilliant mod on four of my (now) six boards, two of which are very heavily modded, all without any problems at all. Unable to comprehend how you manage to create these errors.

Who knows? But the coder can use my logon and test it himself. Anyways, one of my users complained about it two months ago and laughed at the thought. I then a few days ago logged into his account and it did the same thing. Then I did what I posted above and worked. Now, I've been logged on all day and just recently, it disappeared just like his account. Just posting incase... because i really don't wanna replace this. I'll post some screenshots.

--------------------- Screenshots

Ok, I posted some screenshots. Look at the first picture. You can see Cloud07 in usergroup admin, number 2. There, I took a picture of the permissions. See it? Now look at the chatbox below... poof, not there.

Anways, look at the second picture. Ripfuel, is in the same usergroup and guess what.... you see the chatbox. Look @ the CHATBOX. What username do you see in there? You guessed right! Cloud07.

I was sufing this morning and made no changes to the forum. I logged back on and you can see that it's gone. One of my users had the same problem and if you notice the quote, this guy had the same problem.

Please look into this. Hey, it may work great for some, but there may some hidden bug. On top of that, this only happened after 1 month, so it just didn't come out of nowhere :p

Thanks for the read. I know it's a pain code :) I love chatbox and proud of my screenshots :p We got a mystery here!

I run this on 5 forums and all users can see it. I think it's something else if you have to do all that. How many hacks are you running?

It's not the number of hacks that I'm running. If this was the case, then I should see the chatbox here or there, would work or not work at all. No, once this error occurs, you don't get the chatbox back unless you recreate your own account. Someone one else complained of the same error. But anyways, just putting it up incase :p

Have a good one :p

I think it's something else... Have you tried this on the default VB style and replicated it too? Meaning the uneditied/unhacked style?

@ gforce75
did "ripful" changed his ersonal settings?
if yes -> maybe he deactivatet the shoutbox at his usercp !!!

I'm having a problem with the unregistered/not logged in usergroup not seeing the chatbox. I want them to see it, and I have it enabled in their usergroup, but it's not there for them.

any ideas??

i recieve the following error when trying to change the usergroup permissions so that they can see the chatbox, can anyone provide an explanation?

if you take the time to read back through the posts, obviously most of you have not, then you will see the last release is bugged up to the eyeballs, and the coder has gone away and does not know when he will be back to support it.

try the 2nd release as that seemed to be the stable one.