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-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

Challenge 03-05-2005 01:56 PM
Why can't i set the permissions to each usergroup. I've tried usergroups > Edit usergroup, and nothing's there!

WhSox21 03-05-2005 01:57 PM
Quote:
Originally Posted by Challenge
Why can't i set the permissions to each usergroup. I've tried usergroups > Edit usergroup, and nothing's there!
Because that's not added. The guy that posted that was wrong about that feature being added... Wait until the next release at some point today! ;)

Challenge 03-05-2005 02:08 PM
Okay thanks ;)
I get a big heartbeat of nervosity every time i install a hack, so i was afraid i had to "rehack" it again :D

ESADCG 03-05-2005 03:14 PM
Would be nice to offer a drop down menu populated with pre-definable cats for ticket submitters to choose from. This would be editable by the admins.

So that they could choose, Internet, Windows, Software, etc. I am looking to use this on an intranet. Don't need it so much for vb itself.

WhSox21 03-05-2005 03:15 PM
Quote:
Originally Posted by ESADCG
Would be nice to offer a drop down menu populated with pre-definable cats for ticket submitters to choose from. This would be editable by the admins.

So that they could choose, Internet, Windows, Software, etc. I am looking to use this on an intranet. Don't need it so much for vb itself.
Read the past replies... This is all being releaed today shortly... I'm just working out a few bugs now and then I need to update the install script and I'll be releasing it! :)

WhSox21 03-05-2005 05:52 PM
Version 1.50 has been released. I'll list the features below in a little bit.

Please note that when using the helpdesk, you MUST create a department before it will work properly.

WhSox21 03-05-2005 06:05 PM
Oh I forgot to mention before... STILL NO FILE EDITS! :lick:

jugo 03-05-2005 06:09 PM
OH MY GOD!!!

I feel very guilty because I installed the VBMA because it had some of the features I needed in the ticket system.

But now I am kicking myself in the ass and reinstaling YOUR Hack Instead. Sorry for ever doubting you. This is by far the most USEFUL vB Ticket System to date!!!

WhSox21 03-05-2005 06:13 PM
Wow.. If you downloaded 1.50 before this post redownload... I left out one of the most important parts of the hack... If you've already installed it's just a template edit so do this:

Find:
Code:
                <!-- / subject field -->
Add Under:
Code:
                <!-- department -->
                <tr>
                        <td class="smallfont" align="left">$vbphrase[department]:</td>
                </tr>
                <tr>
                        <td align="left">
                                <select name="departmentid">
                                        $departmentselect
                                </select>
                        </td>
                </tr>
                <!-- / department -->
Sorry about that guys. If you don't want to do this you can upload the install script and just click on the link that says install templates and it will update the template for you!

Challenge 03-05-2005 06:22 PM
Hehe, was about to go mad, couldnt find out where the tickets did go :D
But now it works, thanks a lot!
Best hack ever!


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