vb.org Archive - Add-On Releases - PS

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vb.org Archive (https://vborg.vbsupport.ru/index.php)

- vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)

- - Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Jase2

04-20-2008 02:20 PM

Quote:

Originally Posted by King Kovifor (Post 1495181)

What does the hack do that conflicts with this mod? I might be able to help fix it in the next release.

Hi King Kovifor,

It seems when you're using that hack, and go for a create a ticket in HelpCenter, it gives the title of whatever you did last with that hack. At least that is what has been reported.

JVSP	04-20-2008 04:05 PM

Any way to attach an image in a ticket, just in case a member wants to post an image of a problem?

Jase2

04-20-2008 04:11 PM

fxlr8, the attachment feature will be included into the paid' version.

macc	04-20-2008 04:46 PM

Jase2 have you some tips for my problem or i will wait next realese?

regards

macc

PaulSonny

04-20-2008 04:46 PM

Macc, I am currently working on a solution now.

Once I have one, I will add an updated version to this thread, but please try and be patient.

Thanks, Paul.

macc	04-20-2008 04:55 PM

Thanks ...no problem ... will wait!

regards

macc

PaulSonny

04-20-2008 06:04 PM

SuperDave and Macc, I have added an updated version for you to try and see whether this fixes your error.

I have no idea at the moment why this error is being caused and I have taken a total stab in the dark in the hope that it will sort it out.

Anyway, I ask that everyone else downloads the original helpcenter file and not the files meant for SuperDave and Macc.

Let me know how you guys get on please so I can update the original helpcenter release.

Thanks, Paul.

macc	04-20-2008 06:51 PM

hello!

just upload new files and product file but now get database error when should submit new ticket! in title box is ok ... no text and no bold codes!

Code:

Database error in vBulletin 3.7.0 Release Candidate 3:

Invalid SQL:

INSERT INTO vb_helpcenter_ticket(departmentid, tickettitle, message, priority, ownerid, ownerusername, lastreplyusername, lastreplyuserid, datelogged, datelastupdate, ipaddress) VALUES ('0','test','test test test','3','1','Admin','Admin','1','1208720898','1208720898','81.235.161.10');

MySQL Error   : Unknown column 'tickettitle' in 'field list'

Error Number  : 1054

Date          : Sunday, April 20th 2008 @ 03:48:18 PM

Script        : http://belaplay.com/vb/libar/helpcenter.php

Referrer      : http://belaplay.com/vb/libar/helpcen...p?do=newticket

IP Address    :Username      : Admin

Classname     : vB_Database

MySQL Version : 4.1.22-standard

reg
maccc

and thanks for your works

edit: no possibility to delete ticket!

PaulSonny

04-20-2008 07:21 PM

Macc I have just received your PM and logged into your website with the details given and was able to see the Delete Link from the Drop down menu Ticket Options.

With regards to the above error, I will sort it out now, it seems I have used invalida SQL syntax for changing one of the DB structures.

Thanks, Paul.

PaulSonny

04-20-2008 07:25 PM

Macc, Sorry about that, I have updated the download and would appreciate it if you could please re-download it and install it.

To make sure it works, please uninstall any previous versions and do a clean install.

Thanks, Paul.

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