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HM666 02-23-2014 07:26 AM

I recently bought the 3 month version of this and cannot seem to get any support to save my life. About a week ago I tried to login to the forums and could not login. I tried several times and every time I login to the main page I get this error first:

Code:

ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.
I've tried with 2 different browsers Firefox & Chrome with the same result. All cookies are enabled and I have absolutely no problems on any other site on the web.

After my bout with trying to login to the forums and not being able to I sent an email via the "Contact Us" link on the forum for support. That was over a week ago and I have NOT GOTTEN ANY EMAIL BACK! To say the least I'm a bit pissed off now.

I just tried to login again to the forums & page and again I got the cookies error plus now when I click on the forums link I get a database error page. So the forums appear to be gone, down or something.

I have a serious problem with this paid for version of this mod. I cannot for the life of me update my profile without the database error below:

Code:

Database error in vBulletin 4.2.2:

Invalid SQL:
INSERT INTO vb4_livenotifications_usersettings
                        (ln_enable_comment, ln_enable_post, ln_enable_reply, ln_enable_reputation,
                        ln_enable_quote,ln_enable_taguser, ln_enable_pm, ln_enable_friend,ln_enable_moderation,ln_enable_blogcomment,
                        ln_enable_vbseolike,ln_enable_vbarcade,ln_enable_thanks,ln_enable_experience,ln_enable_wall,ln_enable_download,ln_enable_abe,
                        ln_enable_email_kind, ln_enable_pm_like_facebook, ln_enable_header, userid, ln_other)
                VALUES (
                        1,
                        1,
                        1,
                        0,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        0,
                        1,
                        1,
                        1,
                        'N;'
                );;

MySQL Error  : Unknown column 'ln_other' in 'field list'
Error Number  : 1054
Request Date  : Sunday, February 23rd 2014 @ 08:20:48 AM
Error Date    : Sunday, February 23rd 2014 @ 08:20:48 AM
Script        : http://xxx.com/forum/profile.php?do=updateoptions
Referrer      : http://xxx.com/forum/profile.php?do=editoptions
IP Address    : xxxxxxxx
Username      : HerzeleidMeister
Classname    : vB_Database
MySQL Version : 5.5.35-cll

I also have an RSS error as well that i suspect has something to do with one of the mods from your site that I've installed. It is as follows:

Code:


Database error in vBulletin 4.2.2:

Invalid SQL:
select socialgroupmember.userid, socialgroupmember.groupid, socialgroup.name from vb4_socialgroupmember as socialgroupmember
                        INNER JOIN vb4_socialgroup as socialgroup ON socialgroupmember.groupid = socialgroup.groupid where socialgroupmember.userid =;

MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 2
Error Number  : 1064
Request Date  : Saturday, February 22nd 2014 @ 03:24:20 AM
Error Date    : Saturday, February 22nd 2014 @ 03:24:20 AM
Script        : http://xxx.com/forum/external.php
Referrer      :
IP Address    : 66.249.64.39
Username      : Unregistered
Classname    : vB_Database
MySQL Version :

The rss problem seems to happen when a google bot is checking out the site & clicks on a rss button in a forum on the forum home page. I currently cannot have the site live because no one would be able to change their profile and that really defeats the entire purpose.

I would appreciate it if someone gave support for this mod.

daveaite 02-23-2014 04:06 PM

Quote:

Originally Posted by HM666 (Post 2483177)
I recently bought the 3 month version of this and cannot seem to get any support to save my life. About a week ago I tried to login to the forums and could not login. I tried several times and every time I login to the main page I get this error first:

Code:

ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.
I've tried with 2 different browsers Firefox & Chrome with the same result. All cookies are enabled and I have absolutely no problems on any other site on the web.

After my bout with trying to login to the forums and not being able to I sent an email via the "Contact Us" link on the forum for support. That was over a week ago and I have NOT GOTTEN ANY EMAIL BACK! To say the least I'm a bit pissed off now.

I just tried to login again to the forums & page and again I got the cookies error plus now when I click on the forums link I get a database error page. So the forums appear to be gone, down or something.

I have a serious problem with this paid for version of this mod. I cannot for the life of me update my profile without the database error below:

Code:

Database error in vBulletin 4.2.2:

Invalid SQL:
INSERT INTO vb4_livenotifications_usersettings
                        (ln_enable_comment, ln_enable_post, ln_enable_reply, ln_enable_reputation,
                        ln_enable_quote,ln_enable_taguser, ln_enable_pm, ln_enable_friend,ln_enable_moderation,ln_enable_blogcomment,
                        ln_enable_vbseolike,ln_enable_vbarcade,ln_enable_thanks,ln_enable_experience,ln_enable_wall,ln_enable_download,ln_enable_abe,
                        ln_enable_email_kind, ln_enable_pm_like_facebook, ln_enable_header, userid, ln_other)
                VALUES (
                        1,
                        1,
                        1,
                        0,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        1,
                        0,
                        1,
                        1,
                        1,
                        'N;'
                );;

MySQL Error  : Unknown column 'ln_other' in 'field list'
Error Number  : 1054
Request Date  : Sunday, February 23rd 2014 @ 08:20:48 AM
Error Date    : Sunday, February 23rd 2014 @ 08:20:48 AM
Script        : http://xxx.com/forum/profile.php?do=updateoptions
Referrer      : http://xxx.com/forum/profile.php?do=editoptions
IP Address    : xxxxxxxx
Username      : HerzeleidMeister
Classname    : vB_Database
MySQL Version : 5.5.35-cll

I also have an RSS error as well that i suspect has something to do with one of the mods from your site that I've installed. It is as follows:

Code:


Database error in vBulletin 4.2.2:

Invalid SQL:
select socialgroupmember.userid, socialgroupmember.groupid, socialgroup.name from vb4_socialgroupmember as socialgroupmember
                        INNER JOIN vb4_socialgroup as socialgroup ON socialgroupmember.groupid = socialgroup.groupid where socialgroupmember.userid =;

MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 2
Error Number  : 1064
Request Date  : Saturday, February 22nd 2014 @ 03:24:20 AM
Error Date    : Saturday, February 22nd 2014 @ 03:24:20 AM
Script        : http://xxx.com/forum/external.php
Referrer      :
IP Address    : 66.249.64.39
Username      : Unregistered
Classname    : vB_Database
MySQL Version :

The rss problem seems to happen when a google bot is checking out the site & clicks on a rss button in a forum on the forum home page. I currently cannot have the site live because no one would be able to change their profile and that really defeats the entire purpose.

I would appreciate it if someone gave support for this mod.


Your first error is to do with vBSocial Notifications.
Seems like your installation didn't go well. I would uninstall the .xml, which would remove the db entries. And then reinstall the .xml with overwrite checked.


Your second one may be with vBSocial Wall. Disable that and see if the error goes away.

HM666 02-24-2014 09:23 AM

Quote:

Originally Posted by daveaite (Post 2483246)
Your first error is to do with vBSocial Notifications.
Seems like your installation didn't go well. I would uninstall the .xml, which would remove the db entries. And then reinstall the .xml with overwrite checked.


Your second one may be with vBSocial Wall. Disable that and see if the error goes away.

The first suggestion worked and I can now update the profile. I've disabled the Wall and that was not the cause of the database error with the RSS, so I'll go through my mods that I have installed and see which one is causing the issue. Thanks for your help! :)

HM666 03-09-2014 12:27 AM

1 Attachment(s)
Have another issue with the Pro version of this. I've posted on the support forums but got no answer there. Seems I never get anyone to answer me there. I recently purchased vBAdvanced links Directory. And for some reason even though I've added the file (ln_thanks.php) to the global options in vbadvanced my top notification bar is not showing to save my life. I suspect that I'm missing some java script or something, but I cannot find where to fix it. I've attached a screen shot.

daveaite 03-12-2014 04:57 PM

Quote:

Originally Posted by HM666 (Post 2485987)
Have another issue with the Pro version of this. I've posted on the support forums but got no answer there. Seems I never get anyone to answer me there. I recently purchased vBAdvanced links Directory. And for some reason even though I've added the file (ln_thanks.php) to the global options in vbadvanced my top notification bar is not showing to save my life. I suspect that I'm missing some java script or something, but I cannot find where to fix it. I've attached a screen shot.

I believe I responded to this over at vBSocial Forums. Please follow up over there if you continue to have issues.

Firyou 03-14-2014 05:07 PM

are members able to switch back to old themes and choose not to use this if they do not want to use this?

daveaite 03-14-2014 05:50 PM

Quote:

Originally Posted by zingy (Post 2487239)
are members able to switch back to old themes and choose not to use this if they do not want to use this?

This isn't necessarily a whole entire theme, its an activity header bar. And from our experience, users love the functionality it brings.

Example: 500k+ member site using it: http://conceptart.org

Firyou 03-14-2014 06:17 PM

Quote:

Originally Posted by daveaite (Post 2487253)
This isn't necessarily a whole entire theme, its an activity header bar. And from our experience, users love the functionality it brings.

Example: 500k+ member site using it: http://conceptart.org


Yeah it seems like an amazing mod, it's just that some members on our forum use a dark theme and I would like to give them the option of still using it if we decide to use this mod.

HM666 03-15-2014 12:00 AM

Quote:

Originally Posted by daveaite (Post 2486718)
I believe I responded to this over at vBSocial Forums. Please follow up over there if you continue to have issues.

Thanks I responded over there. I have some other personal issues right now, but will take a look at what I need to do tonight.

Morrus 03-15-2014 01:07 PM

Installed this [the paid version]. I do like it - it's very elegant. I'm getting *major* showstopping slowdowns and timeouts, though, and have had to disable it. Any ideas on what can be done about that?

[Edit- huh. So I'm getting timeouts now even with it disabled. That's worrying.]


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