teach1st |
06-22-2011 09:34 PM |
Quote:
Originally Posted by DragonByte Tech
(Post 2207339)
If you are having problems with sound, please follow this check-list:
6) Is the following text present in the source of the page: <embed ?
Right click -> View Source -> Ctrl+F -> <embed
If this is not found, and all the above steps are completed, then you may have an out of date template. Please revert any customisations to dbtech_vbshout_shoutbox
Alternatively, try removing
Code:
AND $bbuserinfo['dbtech_vbshout_settings'] & 16384
,
Code:
AND $bbuserinfo['dbtech_vbshout_settings'] & 32768
and
Code:
AND $bbuserinfo['dbtech_vbshout_settings'] & 65536
from that same template.
If none of the above steps fix it for you, then it's a browser issue that we are unfortunately unable to assist with.
Fillip
|
Removing the code above got sounds working for me (3.8.7 pl 1), but the sounds don't stop in Chrome and Firefox on any of my Win 7 computers - with no new actions the sound periodically repeats itself, and on every refresh the notification sounds again. The reason I'm trying your product is for the alert sounds so that I can respond quickly when my students ask a question in shout. The needlessly repeated alerts sort of make the point moot.
In addition, the shout font size seems to change at random on my installation, usually after I make permission changes in the shoutbox control panel, and that's in all browsers on Ubuntu, Mac, and Win 7 and whether using a vanilla style or a few custom styles.
|