vb.org Archive - vBSupport v2.0.0 Beta 2

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vb.org Archive (https://vborg.vbsupport.ru/index.php)

- vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)

- - vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

jluerken

10-05-2005 04:54 PM

CMX, many thanks for the answer.

One more question.

Is there a list of the used phrases available?
I want to have the user section in english and german.
The admin part can stay in english.

Now I need to know if there is any hard coded phrases in v0.9 in the user front end and which phrases do I all have to translate?

eMike

10-05-2005 05:37 PM

Upgraded to 0.9 and still missing the posticon image in the ticket list.

Is there any file / template I can edit to remove it completely or add a permanent default posticon?

mtha	10-05-2005 09:00 PM

Code:

Database error in vBulletin 3.5.0:



Invalid SQL:

INSERT INTO pm (pmid, pmtextid, userid, folderid, messageread) VALUES (0, 67818, , 0, 0);



MySQL Error  : You have an error in your SQL syntax.  Check the manual that corresponds to your MySQL server version for the right syntax to use near ' 0, 0)' at line 1

Error Number : 1064

For category doesnt have $categoryadmin => ERROR

mtha	10-05-2005 09:54 PM

For category doesnt have $categoryadmin => ERROR[/QUOTE]

fix:

in VBSupport.php

Look for

PHP Code:


		
			
                    // get the category info
                    if ($category = $db->query_first("
                        SELECT *
                        FROM " . TABLE_PREFIX . "ticketcategory
                        WHERE categoryid = " . $vbulletin->GPC['categoryid'] . "
                    "))

REPLACE WITH

PHP Code:


		
			
                    // get the category info
                    $category = $db->query_first("
                        SELECT categoryadmins
                        FROM " . TABLE_PREFIX . "ticketcategory
                        WHERE categoryid = " . $vbulletin->GPC['categoryid'] . "
                    ");
                    if (!empty($category['categoryadmins']))
                    {

mtha	10-05-2005 10:06 PM

Quote:

Originally Posted by eMike

Upgraded to 0.9 and still missing the posticon image in the ticket list.

Is there any file / template I can edit to remove it completely or add a permanent default posticon?

support_ticketlistbit

look for

HTML Code:

        <if condition="$show['messageicon']">

                <td class="alt1"><img src="$ticket[iconpath]" alt="$ticket[icontitle]" border="0" /></td>

        </if>

replace with

HTML Code:

        <if condition="$show['messageicon']">

                <td class="alt1">

                        <if condition="$ticket[iconpath]"><img src="$ticket[iconpath]" alt="$ticket[icontitle]" border="0" /></if>

                </td>

        </if>

mtha	10-05-2005 10:50 PM

Quote:

mtha: If you want to change the postbit, edit the postbit_ticket to your liking.

Wow, too far from the rest :) You should have named it support_postbit or support_postbit_ticket or something like that

Quote:

Originally Posted by mtha

- Category's moderator(s).

Display ticket lists
Display Assigntech person in ticket list (if none, says unassigned)

Admin Support

- Search ticket by ticketid

optional: browse tickets by category, just like in the forum/post relationship

- User can change type of subscription on his ticket
- Admin can edit ticket (with permission allow editting on)

add to the list:

- Display CatID before editing category name

Code:

        <td>[$category[categoryid]] <input type="hidden" name="category[$category[categoryid]]" value="$category[categoryid]"><input type="text" name="categoryname[$category[categoryid]]" value="$category[categoryname]" size=50></td>

- newticket in predefined category
could be "vBSupport.php?do=newticket&catid=xxx" it will select the catid by default, or only display that specific catid

- Search ticket by ticketid, postuserid, open status (open or closed)

mtha	10-05-2005 11:36 PM

Question:

When you create or edit a category, there're options for

Allowed Usergroups
Allowed Technician Usergroups

What is the function of these usergroups?

Xplorer4x4

10-06-2005 12:25 AM

Whene ever I open the drop down menu for ticket catagoreys, the catgoreys do not show up. Only the user IDs asigned to those catgories do.

Xplorer4x4

10-06-2005 12:28 AM

Quote:

Originally Posted by mtha

Question:

When you create or edit a category, there're options for

Allowed Usergroups
Allowed Technician Usergroups

What is the function of these usergroups?

Allowed Usergroups are the groups allowed to post tickets.

Allowed Technician Usergroups are the groups that can assign tickets and so forth I believe.

CMX_CMGSCCC

10-06-2005 12:38 AM

Quote:

Originally Posted by mtha

Question:

When you create or edit a category, there're options for

Allowed Usergroups
Allowed Technician Usergroups

What is the function of these usergroups?

Allowed Usergroups mean that those usergroups can create a new ticket in that category. (This is so your admins can create tickets in a specified category that normal users cant create. Like how do we handle X user inside a category named 'Problem Users', etc..)

Allowed Technician Usergroup is the usergroups that are allowed to be assigned to the ticket in that category.

-CMX

All times are GMT. The time now is 09:36 AM.

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X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01494 seconds Memory Usage 1,759KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (2)bbcode_html_printable (2)bbcode_php_printable (5)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
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