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-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT for vB4 (https://vborg.vbsupport.ru/showthread.php?t=230112)

Naxon 12-23-2009 04:00 PM

Quote:

Originally Posted by MicroHellas (Post 1936477)
You need to go throught the setup (microSUPPORT at admincp) and then to assign usergroup permissions.

Maria

Already done...

tyfoon 12-23-2009 04:26 PM

Quote:

Originally Posted by taffy056 (Post 1936488)
Maria,

Just so you'll know I am getting a database error as well like Bart above, its on Tickets ToDo and when you click on a ticket

Best wishes for the season if you don't have the time right now to do anything

Craig

Solution , change
Code:

<?php
// Setup PHP Enviropment
error_reporting(E_ALL & ~E_NOTICE);
// Define Contants
define('THIS_SCRIPT', 'support');
// Cache Templates & Variables
// get special phrase groups
$phrasegroups = array(
        'microsupport',
        'postbit',
        'posting'
);
$specialtemplates = array(
    'smiliecache',
        'bbcodecache',
        'attachmentcache',
);

in
Code:

<?php
// Setup PHP Enviropment
error_reporting(E_ALL & ~E_NOTICE);
// Define Contants
define('THIS_SCRIPT', 'support');
// Cache Templates & Variables
// get special phrase groups
$phrasegroups = array(
        'microsupport',
        'postbit',
        'posting'
);
$specialtemplates = array(
    'smiliecache',
        'bbcodecache',
        'attachmentcache'
);


MikalMirkas 12-23-2009 04:44 PM

I'll just use Projects, good mod anyway!

taffy056 12-23-2009 04:47 PM

Nope didn't work for, here is the error I am getting if that helps, thanks anyway :)

Code:

Database error in vBulletin 4.0.0:

Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;

MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Wednesday, December 23rd 2009 @ 06:45:20 PM
Error Date    : Wednesday, December 23rd 2009 @ 06:45:20 PM
Script        : http://www.website.net/forums/support.php?do=replyticket&ticketid=
Referrer      : http://www.website.net/forums/support.php?do=tickets
IP Address    : 0.0.152.18
Username      : name
Classname    : vB_Database
MySQL Version : 5.0.88-community


tyfoon 12-23-2009 05:00 PM

@taffy did you turn departments on in the admincp ?

and specified them there ?

MaryTheG(r)eek 12-23-2009 05:11 PM

Hello,

A bug reported for database error when clicking on ticket's title (Tickets ToDo). My apologies, a var declaration has left out there. Just upload support.php from the new ziped file.

Again sorry
Maria

MaryTheG(r)eek 12-23-2009 05:12 PM

Quote:

Originally Posted by taffy056 (Post 1936572)
Nope didn't work for, here is the error I am getting if that helps, thanks anyway :)

Code:

Database error in vBulletin 4.0.0:
 
Invalid SQL:
SELECT * FROM microsupport_departments WHERE id= LIMIT 1;
 
MySQL Error  : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'LIMIT 1' at line 1
Error Number  : 1064
Request Date  : Wednesday, December 23rd 2009 @ 06:45:20 PM
Error Date    : Wednesday, December 23rd 2009 @ 06:45:20 PM
Script        : http://www.website.net/forums/support.php?do=replyticket&ticketid=
Referrer      : http://www.website.net/forums/support.php?do=tickets
IP Address    : 0.0.152.18
Username      : name
Classname    : vB_Database
MySQL Version : 5.0.88-community


Fixed. Sorry for troubles.

Maria

bart6767 12-23-2009 05:44 PM

Quote:

Originally Posted by MicroHellas (Post 1936596)
Fixed. Sorry for troubles.

Maria

Nice one that works .

taffy056 12-23-2009 05:55 PM

Okay Maria that fixed that problem - thanks :)

But have another now, you know when you go to the ticket in the todo section, when you reply to the ticket I get a

500 Internal Server Error

when I refresh the message it is there

bart6767 12-23-2009 06:01 PM

Quote:

Originally Posted by taffy056 (Post 1936660)
Okay Maria that fixed that problem - thanks :)

But have another now, you know when you go to the ticket in the todo section, when you reply to the ticket I get a

500 Internal Server Error

when I refresh the message it is there

I just tryed that and it works for me .


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