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-   vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)
-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

PaulSonny 04-19-2008 04:04 PM

Thats what I like to here GoTTi, although we would appreciate it if you could please post any features requests or bug reports at PaulSonny, makes it easier for us to manage.

Thanks, Paul.

GoTTi 04-19-2008 04:08 PM

aww its easier for us as vb.org users to post problems with mods here. damn it :)

GoTTi 04-19-2008 04:09 PM

problem i see. when i post a reply to a ticket created as admin, i am getting wrap codes from the quick reply...

<P>closing ticket</P>

looks like that in the message.

please add in your readme file that the user needs to set usergroup permissions for using the help center per usergroup.

idea:

when logged in as admin, and we goto the main helpcenter.php page, we can see some tables/information if there are new tickets or ones being worked on, instead of having to click on Closed/Open tickets, it will auto be displayed to us on that page and inside the admincp pages

ok i am making some post on your bug tracker page :)

Jase2 04-19-2008 04:17 PM

Quote:

Originally Posted by GoTTi (Post 1494591)
problem i see. when i post a reply to a ticket created as admin, i am getting wrap codes from the quick reply...

<P>closing ticket</P>

looks like that in the message.

I cannot reproduce that. Please could you attach a screenshot?

Quote:

Originally Posted by GoTTi (Post 1494591)
please add in your readme file that the user needs to set usergroup permissions for using the help center per usergroup.

I'll add that in now.

Quote:

Originally Posted by GoTTi (Post 1494591)
when logged in as admin, and we goto the main helpcenter.php page, we can see some tables/information if there are new tickets or ones being worked on, instead of having to click on Closed/Open tickets, it will auto be displayed to us on that page and inside the admincp pages

Don't see the point in that. You only need to click either "Open Tickets" or "Closed Tickets" -- it really isn't that hard. :)

GoTTi 04-19-2008 04:21 PM

ya but u know how lazy us admins area :) we want everything as simple as possible, and the less clicks, the better.

SuperDave71 04-19-2008 04:27 PM

Thanks for all your had work. I just updated a fresh install and I am STILL getting the "Social Groups" in the title field by default when I create (add) a ticket.

I know you can find the issue. I appreciate this mod and hope we can get this resolved soon.

Take care and thanks again,

Dave

Jase2 04-19-2008 04:54 PM

Hi SuperDave,

I cannot reproduce that. Did you uninstall the previous product, before importing the new one?

djlotus 04-19-2008 05:11 PM

Thanks for all your hard work on this Mod. This hack will be a great add to my board. No longer do I need to answer quesions posted all over my board, I can use this feature. Many thanks for this, and future releases. I look forward to installing tomorrow, and helping to test for you.

INSTALLED

JVSP 04-19-2008 05:16 PM

Thanks for the great mod.

Also as for that Bisco wing kid, thanks for cleaning up the thread of his posts.....he does the same thing on vbulletin.com :mad:

Jase2 04-19-2008 05:21 PM

Thanks guys. The quicker you guys report bugs; the quicker we can release a 'stable' (gold) version. Please do check our bug tracker here before posting any bugs. It would be better if you could report bugs in our bug tracker, too.


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