what's going on by vbulletintemplates?

[Lionel]

I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!

[Colin F]

I go there all the time, and now all over sudden they are telling me I am not authorized to view or to download or to even post... I've got the same customer info here, at vbulletin.com and vbtemplates keep on asking me for my info by vbtemplates, cause the message says I am unlicenced????? Yesterday I was downloading there!!!!!
Did you change your email address lately?

(I know, it's a stupid question, but I've got to ask...)

[Lionel]

yes my regular email does not work...

[Dean C]

That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.

[AnhTuanCool]

I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment :(

[Chris M]

That is the reason then, change your email in the priority support section of your members area too. Btw moved to site feedback.

Um.... Did you forget to move it? :p

Satan

[Dean C]

Um.... Did you forget to move it? :p

Satan

Indeed. *bows head in shame* :(

[Brad]

I have the same problem though. I use the same email for vb.org as in vbtemplate but vbtemplate still refuse my rights to download or viewing attachment :(
In this case you should contact offical support, they can manualy verify your status and update it on vBt. You should use this as a last resort tho, as it dose take up to an hour before your status is updated.

[peterska2]

I had the same thing and contacted someone on vBT (I think it was Zachery) and he checked it all out (I think) and updated my status.

[Xenon]

Zak is one of the official support guys ;)

[peterska2]

Which explains why he was so quick and efficent then :D