put user back to original usergroup when paid subscriptions runs out !

[corsacrazy]

this currently does not occur !! the user stays in the usergroup and admin has to manually change the user its a nightmare !

[Zachery]

Why not Contact Jelsoft and report it as a bug?

Are you 100% sure that there is no cron script to remove them?

[corsacrazy]

yes one users subscription ran out on the 7th of april i just checked and hes stil in the (premium) user group even tho the subscriptions page in acp set his subscription to (disabled)

[Raimund]

why don't you just handle this with the additional usergroup? in the subscription, choose primary usergroup "no change" and turn the additional group on instead.
once the subscription runs out, the permission of the additional usergroup is removed.
or do you really "need" to switch the primary usergroup?

[DenzoForums]

I have a similiar problem. although just in testing, if i leave the user in the primary group, and add them to a secondary group via subscription, it seems to work sligtly.

They do gain the extra permissions granted to the new group, but the user title remains unchanged. meaning, Registered user --> Super User

I need to have the user title changed from registered user to super user once they have paid for the subscription. I thought i could do this with the primary group, but if this is correct, and it doesn't change back after the subscription is over, that would not work.

Thanks
Dave

[Raimund]

yes, this don't work, i had the same problems when i switched to vb3, i have no idea how to fix this, but i do know a workaround, instead of changing the user title, my users get a new title.

in your case, it would be no problem to do this, if a user on your board is super user, then an additional title is put in front of the regular title.

its very easy to do, just modify a template. postbit or postbit_legacy, whatever you are using.

find
<if condition="$post['usertitle']"><div class="smallfont">$post[usertitle]</div></if>

and put before this
<if condition="is_member_of($post, X)"><div class="smallfont">Super&nbsp;</div></if>

replace the X with the id of the secondary usergroup.

[raxafarian]

I have a similiar problem. although just in testing, if i leave the user in the primary group, and add them to a secondary group via subscription, it seems to work sligtly.

They do gain the extra permissions granted to the new group, but the user title remains unchanged. meaning, Registered user --> Super User

I need to have the user title changed from registered user to super user once they have paid for the subscription. I thought i could do this with the primary group, but if this is correct, and it doesn't change back after the subscription is over, that would not work.

Thanks
Dave
the title will change upon their first post AFTER they subscribe.

[Zachery]

this currently does not occur !! the user stays in the usergroup and admin has to manually change the user its a nightmare !
Dude, if its really not working REPORT IT AS A BUG!

[DenzoForums]

Zach, where do i go to report a bug?

Thanks
Dave

P.S. - at what point in the paid subscription process, does it make the changes and subscribe the user? Meaning is it upon the person clicking on the pay button, or is vbulletin getting some kind of confirmation back from the procesor (paypal) in my case that i am not aware of?

[corsacrazy]

vbulletin.com/forums/bugs.php

[DenzoForums]

Thanks - On my way!

[DenzoForums]

the title will change upon their first post AFTER they subscribe.

I tried that in a few tests, that is not correct. The title never changed after i made post, and as of 2 days ago, the subscription has expired, and they are still in the additional group.

I have made a bug report, so hopefully they can find a fix.

Dave

[corsacrazy]

any luck?