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vB3Dev.Com
08-21-2003, 05:06 PM
I tried to post something in the Lounge forum and it gave me this:

You do not have permission to access this page. This could be due to one of several reasons:
You are not showing up as licensed. If you are a vBulletin customer, please add your e-mail to this form (vB-germany users click here)to be able to access certain resticted areas on this site!

My email address is already in the vbulletin database and am a licensed user, so what gives?
filburt1
08-21-2003, 05:22 PM
You're not showing up as licensed. Please check again.
vB3Dev.Com
08-21-2003, 05:24 PM
I am licensed. Ask Jelsoft, and my email IS in their database.
filburt1
08-21-2003, 05:25 PM
Well, you're not showing up as licensed here. Are you using the exact same e-mail address as you're using here? Whitespace and case are both sensitive.
vB3Dev.Com
08-21-2003, 05:26 PM
Yes, the exact same email address.
vB3Dev.Com
08-21-2003, 07:29 PM
Please let me know when this issue (bug) is fixed?
filburt1
08-21-2003, 07:36 PM
Everybody else is working fine, so the problem is at your end. Make sure you haven't registered multiple accounts here (a violation of implicitly stated rules).
vB3Dev.Com
08-21-2003, 07:40 PM
Well, I am using the right email as requested and its not working, so the problem is obviously not on my end.
Erwin
08-21-2003, 08:22 PM
vB3Dev.Com,

You are currently showing up as unlicensed. To be able to download hacks and/or receive support here at vBulletin.org, we ask you to please click here (http://www.vbulletin.com/members/forums.php) (vB-germany users click here (http://www.vbulletin-germany.com/members/forums.php)) and enter your email address, to show us that you are licensed.

You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

Thank you.
vB3Dev.Com
08-21-2003, 08:24 PM
As I said several times, already done that. Email Jelsoft and ask them.
Erwin
08-21-2003, 08:26 PM
You obviously did it wrong. We know you are licensed, but you are showing up as unlicensed. Enter your email address as it appears in your license, with the correct case.
vB3Dev.Com
08-21-2003, 08:41 PM
Nope, I have done it right. The must be a bug. I copied the email address exactly as I have it in the member's area on Vbulletin's site. I am showing up as licensed on their site no problem.
Dean C
08-21-2003, 09:12 PM
It seems you are showing up as licensed now :)
pie
08-21-2003, 09:49 PM
THIS happens all the time on vB.org too me, even when i had my email address in 5 priority support box's (different accounts)