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bharvey42
12-12-2002, 03:40 PM
I ordered a lisence and I can't access any of files or post in the other forums it appears my permissions have not been updated. I have added the e-mail addresses. If somebody can fix this I would appreciate it.

Thanks.

NTLDR
12-12-2002, 03:55 PM
Make sure the email addresses you have added are the same as the one you used when you registered here.

bharvey42
12-12-2002, 04:08 PM
they are the same

Xenon
12-12-2002, 07:04 PM
recheck it again, afterwards go to your profile here and just click on update, that should help..

bharvey42
12-12-2002, 10:45 PM
Yes I have already tried those things, and it still doesn't work.

Erwin
12-13-2002, 01:38 AM
You ordered a license, or have you got the license? There is a difference.

bharvey42
12-13-2002, 01:59 AM
I have the license, I couldn't add the e-mail addresses without it.

bharvey42
12-13-2002, 04:13 PM
still not working

Erwin
12-13-2002, 09:51 PM
I'll let Chen know.

bharvey42
12-14-2002, 01:25 AM
Thanks

Admin
12-15-2002, 06:14 PM
Email me at support@vbulletin.com, with your license details (customer number and password) ans say it's for Chen. :)

bharvey42
12-15-2002, 08:01 PM
Chen,

I just sent the e-mail.

Harvey
12-16-2002, 01:21 PM
autsch -
i had the same problem.

It's important to use the same uppercase and lowercase letters.

bharvey42
12-16-2002, 04:16 PM
That had nothing to do with it in my case as all letters are lowercase.

bharvey42
12-17-2002, 01:49 AM
Chen I e-mailed the e-mail address you sent to me and I still have no access.

Can one of the admin or moderators fix this. This is ridiculious.

Erwin
12-17-2002, 02:36 AM
Chen is working on it I'm sure. Moderators have no power to do this, only the senior admins can.

Xenon
12-17-2002, 04:19 PM
*merging*

please do not open new threads for that issue, chen is working on it...

bharvey42
12-17-2002, 04:23 PM
It shouldn't take a week to do this.

Admin
12-18-2002, 02:53 PM
Done.

bharvey42
12-18-2002, 04:00 PM
Thanks chen.

Erwin
12-18-2002, 11:41 PM
There you go. :)