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JoonHyung
06-09-2020, 02:20 PM
Hello, I have help my friend who is a vB 5 license holder to installed the website on his vB account

however we got system error when turn off the site and or go to whos online

Error :API Error
Controller: user
Method: checkPrivacyOption
Error(s):
array (
0 =>
array (
0 => '<div class="forum-off restore">Sorry, the board is unavailable at the moment while we are testing some functionality. We will be back soon...</div>',
),
)

on line 1050 in /home/admin/public_html/forum/includes/vb5/template/runtime.php
Step 0: showErrorPage() called on line 382 in /home/admin/public_html/forum/includes/vb5/applicationabstract.php
Step 1: handleException() called
Exception API Error
Controller: user
Method: checkPrivacyOption
Error(s):
array (
0 =>
array (
0 => '<div class="forum-off restore">Sorry, the board is unavailable at the moment while we are testing some functionality. We will be back soon...</div>',
),
)

on line 1050 in /home/admin/public_html/forum/includes/vb5/template/runtime.php

can anybody help???

In Omnibus
06-09-2020, 07:09 PM
The license holder should be asking this question in the official forums.

But my guess is you have the API enabled and no API key.

I would suggest asking this question in the official help forums at vBulletin.com

JoonHyung
06-09-2020, 09:19 PM
So what should we do now? If this error persist my friend can’t run his dite

In Omnibus
06-10-2020, 12:45 AM
So what should we do now? If this error persist my friend can?t run his dite

You should ask this question on vBulletin.com so the staff can look at your site and answer the question. All I or anyone else here can do is guess.

JoonHyung
06-10-2020, 12:57 AM
i fix it already. Thank