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View Full Version : Help - Vbulletin aren't helping me


Horizon911
03-02-2017, 06:54 AM
Hi folks

I hope you can help me with a problem that's broken my forum.

I moved my forum files up one level into the root directory of my server which worked fine. But while I was at the server, I uninstalled Joomla using softaculous and this has broken my forum.

I asked vbulletin for help, but a previous support ticket has been unanswered for a week, so I've no idea how long they will take to answer this new query.

Pms work fine. I can access blogs, its just when I click on a subject/post within my forum I get this error message (below). Have you any idea how I can put this right?

It doesn't look like my forum is talking to the database correctly. And please note, that due to a previous error, vbulletin put my board into debug mode.

Please note, I am not technical, so if you can "baby walk" me through what I need to do.

My forum is located at www.forumbox.co.uk (Note: that when you click on that link it takes you to my old forum location and I don't know how to change that either. The old location is www.forumbox.co.uk/forum)

Many thanks
Horizon

Debug: Error
Invalid Page URL. If this is an error and the page should exist, please contact the system administrator and tell them how you got this message.
occurred in file /home/forumbox/public_html/forum/includes/vb5/frontend/routing.php on line 240
Trace

Function setRoutes in file /home/forumbox/public_html/forum/includes/vb5/frontend/application.php line 21
Function init in file /home/forumbox/public_html/forum/index.php line 58

Mark.B
03-02-2017, 05:52 PM
Something's a bit weird there.

I'm going to go and have a look into it for you.

Horizon911
03-02-2017, 06:17 PM
Cheers Mark.

Mark.B
03-02-2017, 06:34 PM
Almost fixed, just got one niggly issue to sort.

--------------- Added 1488487768 at 1488487768 ---------------

OK I think you're 100% good to go.

Main issues were a considerable number of legacy files from other products which were interfering with vBulletin. vB5 doesn't play well with non-vB5 files and tracking down and removing those fixed most things.

Also one or two old vB3 or vB4 files hanging around.

Also multiple copies of the forum itself in a folder called /forum/ which will mess with the URL redirects vB5 uses.

Finally a handful of corrupted files.

I've replaced all the files on the server, cleaned out all the unwanted stuff, and I think you'll find everything works now. Let me know if not.