Reset password does not work

[OPD]

Hello to all
I have a big problem I can not solve! I have a forum on vb 5.2.5 platform and does not work to reset user passwords!
the user requests the lost password / change password and provides a link that, unfortunately, once it enters the link is transferred on a white page completely empty!
how do I fix?

--------------- Added 1486423740 at 1486423740 ---------------

http://droidsat.org/forum/reset-password?userid=1107&activationid=f75a5bfb371bcefaa5f83429378f50bd0e039 468

[Lynne]

Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Set this as the default in AdminCP > Settings > Options > Styles & Languages > Set Default Style. Then go to Maintenance > Clear System Cache. It is important to set this as the site style so that when someone clicks on the password link, the site comes up in this default style and not your custom style.

[OPD]

Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Set this as the default in AdminCP > Settings > Options > Styles & Languages > Set Default Style. Then go to Maintenance > Clear System Cache. It is important to set this as the site style so that when someone clicks on the password link, the site comes up in this default style and not your custom style.

we created as per your advice a new default style, but unfortunately the problem is not solved! :(
some idea?

http://droidsat.org/forum/reset-password?userid=1203&activationid=4d38069161fff72228c4f0aed93e99f9868d9 0d4

[Lynne]

Are you getting any errors in your error_logs (if you don't know where they are, ask your host)?

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

[OPD]

error_log folder forum


https://mega.nz/#!Mo1xzRAQ!BwQ4bIMd87MqKkgHkFG010ic0ZEZIYv4pV5zSli Q2ps

Do you have an idea of ​​coming Solve we?

[Lynne]

That shows that you are missing a file:

[09-Feb-2017 17:45:10 America/Chicago] PHP Fatal error: require_once(): Failed opening required 'includes/vb5/autoloader.php' (include_path='.:/opt/php70/lib/php') in /home3/opendroid/public_html/forum/index.php on line 43

So, I would suggest uploading that file and then see if you still have issues. If it doesn't, then disable your modifications as I suggested earlier.

[OPD]

I have followed all of the suggestions, but I did not understand that files should I add? comes to a missing file

[Lynne]

The error says this file is missing:

includes/vb5/autoloader.php

[OPD]

the file is present ... I do not understand! some idea?